Customer Service Representative
4 hours ago
Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team at Jim White Toyota. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Operate the switchboard telephone system to answer and direct calls
- Prepare sales and service gas tickets for the accounting department
- Assist the General Manager with various clerical duties as needed
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Handle customer complaints with integrity and poise and refer the complaining customer to the appropriate individual for further communication
Requirements:
- Experience using Microsoft Office suite
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
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