Customer Service Ambassador

4 weeks ago


Toledo, Toledo, United States Planet Fitness Full time

Job Summary: As a Member Services Representative at Planet Fitness, you will be the face of our club, providing exceptional customer service to our members and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk related activities, including answering phones and assisting callers with various questions.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Check members into the system and provide a seamless experience.
  • Take prospective members on tours of the club and showcase our facilities and services.

About Planet Fitness: We are a fitness community that is passionate about helping people achieve their health and wellness goals. We offer a Judgement-Free Zone environment where members can feel comfortable and motivated to reach their full potential.



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