Customer Enrollment Coordinator

2 weeks ago


Charlotte, North Carolina, United States ADR Group LLC Full time
About ADR Group LLC

ADR Group LLC is a dedicated credit consulting firm focused on delivering exceptional customer service. We are looking for a service representative who is passionate about helping clients, providing insightful information, and efficiently resolving inquiries.

Key Responsibilities
  • Handle incoming customer inquiries
  • Generate potential sales opportunities
  • Evaluate customer requirements
  • Establish rapport through effective communication
  • Deliver precise information
  • Achieve sales objectives
  • Address customer complaints and propose solutions
  • Maintain accurate customer documentation
  • Proactively engage with clients
Required Skills
  • Experience in customer support
  • Ability to surpass performance targets
  • Proficient in phone communication
  • Familiarity with CRM software
  • Customer-focused approach
  • Excellent verbal communication skills
  • Capability to manage multiple tasks
  • High school diploma or equivalent

This position offers full-time employment with a competitive salary range of $12.00 to $15.00 per hour, with working hours from Monday to Friday, 9:00 AM to 5:30 PM, and alternate Saturdays from 10:00 AM to 2:00 PM.



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