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Customer Service Appointment Coordinator
2 months ago
Hendrick Automotive Group
Position Overview:
Are you seeking a reliable organization to advance your career? Join Hendrick Automotive Group, a prominent and successful privately owned company in the automotive sector. We are in search of dedicated team members who are enthusiastic about acquiring new skills and pursuing growth opportunities within a fulfilling industry.
As a Customer Service Appointment Coordinator, your daily responsibilities will involve engaging with clients via phone and online platforms, fostering positive connections, and overseeing service scheduling. Top achievers in this role demonstrate exceptional communication, organizational, and interpersonal abilities, effectively presenting our offerings in an engaging manner.
- Work Location: Hendrick Automotive Group.
- Work Schedule: Full Time, Monday to Saturday, with shifts during the day, afternoon, and weekends, operating hours from 7:00 AM to 6:00 PM.
- Compensation: $17 per hour.
- State-of-the-art Dealership Facilities
- 401(k) Plan with Company Matching
- Significant career advancement potential within the largest privately owned auto group in the nation
- Comprehensive Paid Medical Coverage - NO COST Employer Healthcare and Prescription Plan
- Generous Paid Time Off, including vacation and sick leave
- Basic Life Insurance Coverage
- NO COST Employee Assistance Program
- Paid Training from Manufacturers
- Robust Employee Recognition and Rewards Programs
- Recipient of Automotive News's Best Dealership to Work For Award for two consecutive years
- Collaborative Team Environment with a Focus on Ethical Business Practices
- High School Diploma or equivalent required.
- Preferred: 1 year of direct customer service experience in a retail or fast-paced environment.
- Outstanding communication and interpersonal skills.
- Ability to work autonomously and collaboratively within a team.
- Proficient in managing customer inquiries professionally and efficiently.
- Capability to memorize scripts for products and services.
- Computer literacy and familiarity with customer databases.
- Confidence in utilizing technology and managing multiple tasks.
- Ability to cultivate relationships with clients.
