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Coordinator, Sales Administration

2 months ago

Alexandria, United States SHRM Full time

Coordinator, Sales Administration Location:

1800 Duke St, Alexandria, VA 22314, USA Req #:

869 Date:

Tuesday, July 9, 2024 SUMMARY The Coordinator, Sales Administration position is integral to SHRM’s Enterprise Solutions Operations team initiatives. This position provides administrative support to internal and occasional external customer department needs and offers exceptional customer care, logistical and operational support in more areas in the Sales organization, including but not limited to Enterprise Sales Solution Seekers, Mid-Market and Hi-Velocity Sales, Linkages Teams and provide backup assistance to Exhibits & Sponsorships Coordinators with monitoring their inbox and providing clients with information during peak times (which are dates that are close to Talent, Annual and Inclusion Conferences). Responsibilities: General Duties Gather and maintain all pertinent information for new and incoming sales contracts Perform a full range of administrative services, including scheduling meetings, drafting agendas, and preparing minutes for sales team meeting as requested Assist with developing sales presentations, word documents, sales reports and other projects as requested Serve as a budget liaison and assist with developing and maintaining annual budgets by serving as team point of contact Develop and maintain an organized and accessible file system for administrative and sales professionals Follow up with clients on the telephone for administrative purposes Other duties as assigned Department Specific Duties Assign leads to sales representatives Create Conference Delegation Codes and provide them to Sales Reps Create and Maintain incoming and outgoing sales contracts using the DocuSign system Manage Revenue Reconciliation for each Sales Rep in collaboration with Finance Act as a liaison between Sales Team and other departments (Education, Accounting, IT) Assist with the enterprise lounge during the annual conference Assist with enterprise internal events Assists other departments within Enterprise sales such as Exhibits & Sponsorship and Brand Expanders Create reports as needed Assist with presentations and other administrative tasks Education & Experience Requirements Education

High school diploma or equivalent relevant experience

Experience

At least two (2) years of experience in administrative, coordination and office work, as well as supporting projects Experience supporting sales teams, customer service, or meetings/conferences is a plus

Certifications N/A Knowledge, Skills & Abilities Superior verbal and written communication skills Proficient in Microsoft Office Suite (Excel, PowerPoint, etc) and related software Ability to compile, analyze, and communicate data Organized and detail-oriented Excellent interpersonal skills Demonstrated customer care/customer experience skills and focus Ability to prioritize, multi-task, and meet critical deadlines Enthusiastic, able to follow directions and work independently with limited supervision Additional Notes Physical Requirements

Must be able to perform essential duties satisfactorily with reasonable accommodations Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading

Work environment

Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment

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