Administrative Coordinator

2 weeks ago

Alexandria, Virginia, United States Virginia Cancer Specialists Full time

Position Overview:

Are you seeking a fulfilling career in the healthcare sector? Virginia Cancer Specialists, a prominent entity in Cancer care, is in search of a dedicated and proactive Full-Time Administrative Coordinator for our office. The ideal candidate will possess exceptional organizational skills, a self-driven attitude, and a strong commitment to customer service.

Role Summary:

Under the guidance of supervisory staff, our Administrative Coordinators play a crucial role in welcoming patients and visitors with professionalism and courtesy, acting as a vital link between patients and healthcare professionals. This position ensures that all necessary documentation is complete, accurate, and compliant with company protocols. All personnel are expected to uphold the highest standards of ethics and compliance.

Key Responsibilities:

  • Welcome patients and visitors to the facility in a friendly and professional manner, ensuring all required forms are collected.
  • Gather demographic and insurance details, including photocopies of insurance cards and identification for record-keeping.
  • Register new patients in the system and prepare their charts, notifying medical staff of patient arrivals and organizing charts for upcoming appointments.
  • Manage multiple phone lines efficiently.
  • Collect co-payments and other fees at the time of service, providing receipts as necessary.
  • Record daily charges accurately.
  • Distribute condolence messages to families as requested.
  • Maintain a clean and orderly reception area.
  • Identify and report no-show appointments for patient follow-up.
  • Ensure patient confidentiality is maintained at all times.
  • Adhere to office policies and procedures to enhance front office efficiency, providing support for other roles as needed.
  • Prepare correspondence, memos, and other documents as directed by supervisors.
  • Perform additional duties as assigned.

Qualifications:

Minimum Requirements:
High school diploma or equivalent is required. This is an entry-level position, ideally suited for candidates with 0-3 years of experience, preferably in a healthcare setting.

Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities. The role may involve prolonged periods of sitting, as well as bending and stretching to access files and supplies. Occasionally, lifting of materials weighing up to 30 pounds may be required. Manual dexterity is necessary for operating office equipment, and vision must be correctable to 20/20.

Work Environment:
The characteristics of the work environment described here are typical of those encountered while performing the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. The role is performed in an office setting with regular interaction with patients and the public.

Join our team at Virginia Cancer Specialists.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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