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Account Manager
3 months ago
Application Deadline: 15 June 2024
Department: Commercial
Employment Type: Full Time
Location: Remote, US
Reporting To: Head of Sales-Americas
Description
The Account Manager is the person in charge of growing revenue by managing the company's relationships with its customers, with a focus on the Electronics industry in the Americas territory. He/she is in charge of building long-term relationships and oversees the relationships of various functions between company and customer. The goal is to achieve the company's revenue target by seeking a win/win between customer satisfaction and company's profitability. Account managers oversee finding new business (or working closely with other account managers in the region to identify and close new opportunities), be assigned prospects, given accounts, or a combination thereof. Tasks may involve project management, budgeting, forecasting, building customer and market intelligence, monitoring competitive activity, and developing value propositions.
Essential Functions And Responsibilities
Manage Ascensus Specialties' customers in North & Latin America, with a revenue of approx. $10MM.
Consistently deliver on monthly and quarterly AOP (Annual Operating Plan) targets of volume, revenue, and profitability.
Develop and execute strategic account plans for major customers and promote Ascensus value propositions in their territory to develop new business.
Identify growth areas to build and maintain a healthy project pipeline.
Nurture relationships with existing customers and new prospects by coordinating with product management to expand breadth and depth of contacts to identify new opportunities.
Develop and follow up on new business leads and bring them to commercial success with the assistance of Technical and Marketing team members.
Work closely with Marketing to translate customer needs into Value Proposition that lead to commercial success.
Work closely with Technical Support to translate chemistry into commercial success.
In collaboration with Marketing, provide competitive analysis and intelligence, understand market dynamics.
Attend industry events and conferences as needed to support commercial and market development activities.
Other duties may be assigned to meet the needs of the company as necessary.
Qualifications
Basic qualifications:
Successful sales experience in the electronics industry serviced by the chemical industry.
Ability to drive existing business as well as develop new business.
Relationships with existing tier 1 and adjacent customers in the electronics industry.
5-10 years of b2b sales experience in selling specialty chemicals and solutions.
Proven track record of developing sales plans and following up on the execution to achieve growth goals.
Strong sales negotiation skills.
Ability to develop strong working relationships with external and internal customers.
Ability to market/sell products at multiple levels within an organization and to multiple functions.
Able to communicate effectively in English, both spoken and written.
Ready to travel extensively (50%)
Additional qualifications:
Ability to articulate all aspects of the company's value proposition specific to customer requirements.
Strong network of existing contacts in Life Sciences and Electronics industries.
Good organizational skills, including working in a CRM environment.
Bias for action and results oriented.
Excellent oral and written communication skills including formal presentation skills before both small and large groups.
Demonstrated skills in understanding customer needs.
Strong interpersonal skills, ability to work with different functions within organizations.
Proficient in the use of software packages that include but not limited to tools like Excel, PowerPoint, Salesforce, and SharePoint
Experience of working in a global, multi-cultural organization.
Educational Requirements:
University level technical degree, preferably in Chemistry desired
Benefits
Medical, Dental, Vision - effective day one of employment.
401(k) with company match with immediate vesting - effective first of the month, following date of hire.
First 3% is matched dollar-for-dollar.
Second 3% is matched at 70 cents on the dollar.
3 Weeks' Vacation.
12 Paid Holidays.
Basic Life, AD&D, STD, and LTD provided at no cost to employee.
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