Service Coordinator

2 months ago


Springfield, United States Fidelity Power Systems Full time
Fidelity Power Systems is one of the nation"'s largest Kohler distributor and services provider in the mid-Atlantic region. We offer commercial, industrial as well as residential emergency power systems including standby generators, paralleling switch gear, and automatic transfer switches.

As a result of continued growth and success, we are looking for a Customer Service Representative/ Dispatcher to join our Springfield, VA team

Responsibilities:

•Answer all inbound and service calls, greeting all customers courteously, determining their needs and serve as a customer service point of contact

•Dispatching technicians after determining service call needs for the customer or client

•Creating and maintaining the schedule for all service technicians in the Springfield office as well as keeping constant communication with technicians throughout the day

• Gather required service work order information: Customer information such as company name, contact name, address, and phone number; Equipment/unit information; Requested repair, complaint, and/or failure. Gather details such as operating conditions at the time the complaint/failure occurred

•Verify and maintain accurate customer files

•Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and co-workers

•Attend and participate in all meetings, trainings, and activities as required
  • Service Coordinator

    3 days ago


    Springfield, Missouri, United States D&H United Fueling Solutions Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Dispatcher to join our team at D&H United Fueling Solutions Inc. As a Service Dispatcher, you will play a critical role in coordinating and scheduling fueling system repairs, ensuring timely and efficient service delivery to our clients.Key ResponsibilitiesCoordinate and schedule...

  • Service Coordinator

    3 weeks ago


    Springfield, United States Allmark Door Company Llc Full time $65,000 - $80,000

    Job DescriptionJob DescriptionPOSITION OVERVIEWAt Allmark Door, we are looking for an enthusiastic Service Coordinator to provide superb leadership and service to our client base. Our Service Coordinator would work as an intermediary between clients serving a support role for customers during challenging times. We need someone meticulous with an eye on...


  • Springfield, Illinois, United States MB Heating & Cooling, Plumbing & Electric Full time

    Job OverviewMB Heating & Cooling is seeking a dedicated full-time Service Dispatcher / Scheduling Coordinator to oversee the daily schedules of our service technicians and efficiently dispatch them as service requests are fulfilled. Are you passionate about delivering exceptional customer service? Do you aspire to work for a well-established and reputable...


  • Springfield, Massachusetts, United States National Ambulance Full time

    Job SummaryWe are seeking a highly motivated and organized EMS Coordinator to manage our daily operations at National Ambulance. The successful candidate will be responsible for coordinating ALS and BLS field operations, updating and implementing Standard Operating Procedures, and leading meetings to ensure company objectives are met.Key...


  • Springfield, Illinois, United States Evangel University Full time

    EVANGEL UNIVERSITY MAIL SERVICES COORDINATORDEPARTMENT:Information TechnologiesCLASSIFICATION:Full-Time, Non-Exempt.POSITION OVERVIEW:The Mail Services Coordinator is responsible for overseeing the operations and customer relations within the Mail and Print Center. This role involves:1. **Operational Management**: Ensuring efficient workflow and processes in...


  • Springfield, Illinois, United States MB Heating & Cooling, Plumbing & Electric Full time

    Job OverviewMB Heating & Cooling is currently seeking a dedicated full-time Service Scheduling Coordinator to efficiently manage our service technicians' daily appointments and dispatch them as service requests are fulfilled. Are you passionate about delivering exceptional customer service? Do you aspire to be part of a well-regarded and stable organization?...


  • Springfield, Illinois, United States MB Heating & Cooling, Plumbing & Electric Full time

    Job OverviewMB Heating & Cooling is seeking a dedicated full-time Service Dispatcher / Scheduling Coordinator to oversee the daily schedules of our service technicians and efficiently dispatch them as service requests are fulfilled. If you are passionate about delivering exceptional customer service and want to be part of a well-established and reputable...


  • Springfield, Illinois, United States Crown Power and Equipment Full time

    Job SummaryCrown Power and Equipment is seeking a highly skilled Service Writer to serve as a liaison between our service department and our internal and external customer base. As a Service Writer, you will assist the Service Manager in coordinating daily operations while providing exceptional customer service.Key ResponsibilitiesCustomer Communication:...


  • Springfield, Ohio, United States Clark State College Full time

    Job SummaryClark State College is seeking a highly skilled and dedicated Learning Services Coordinator to join our team. As a key member of our academic support services, you will play a vital role in developing and implementing programs that enhance student success.Key ResponsibilitiesAssist in the strategic planning and implementation of high-quality...


  • Springfield, Illinois, United States MB Heating & Cooling, Plumbing & Electric Full time

    Job OverviewMB Heating & Cooling is seeking a dedicated full-time Service Dispatcher / Scheduling Coordinator to oversee the daily operations of our service technicians. This role is essential in ensuring that our team is efficiently dispatched to service calls as they are completed. If you are passionate about delivering exceptional customer service and...


  • Springfield, United States MB Heating & Cooling, Plumbing & Electric Full time

    Job DescriptionJob DescriptionMB Heating & Cooling in Springfield, IL is calling all experienced customer service and dispatching professionals to apply to join our amazing team as a full-time Scheduler / Service Coordinator!WHY YOU SHOULD JOIN OUR TEAMWe are a respected and stable HVAC company that is committed to taking care of our employees. We pay our...


  • Springfield, Illinois, United States TAYLORVILLE MEMORIAL HOSPITAL Full time

    Position OverviewThe Patient Services Coordinator plays a vital role in the operational efficiency of the healthcare facility by managing daily business office activities, including billing processes, patient interactions, and appointment scheduling. This position is also responsible for answering incoming calls, assessing patient urgency, and directing...


  • Springfield, Illinois, United States Ozarks Regional YMCA Full time

    POSITION: Nutritional Services CoordinatorSUPERVISOR: Director of Child Nutrition ProgramsCLASSIFICATION: Non-Exempt / Part-TimePosition Overview: Under the guidance of the Director of Child Nutrition Programs, the Nutritional Services Coordinator plays a vital role in addressing the dietary requirements of participants by planning, sourcing, delivering, and...


  • Springfield, New Jersey, United States Allmark Door Company Llc Full time

    Job OverviewPOSITION SUMMARYAt Allmark Door Company LLC, we are seeking a dedicated Service Coordinator to deliver exceptional leadership and support to our clientele. This role serves as a vital link between our customers and our service teams, ensuring that clients receive the necessary assistance during critical situations. We are looking for an...


  • Springfield, Illinois, United States Big Cedar Lodge Full time

    Job OverviewPosition Title: Guest Services CoordinatorRole Summary:The Guest Services Coordinator is responsible for providing exceptional and professional service to ensure guest satisfaction during their stay.Key Responsibilities:Maintain a welcoming demeanor and ensure the front desk is always attended.Check guests in and out, while accommodating special...


  • Springfield, Missouri, United States Central States Industrial Full time

    Job OverviewPosition: Coordinator - Customer ServiceAre you passionate about customer service? Do you excel in organization and communication? If you enjoy assisting others and thrive in a dynamic environment focused on continuous improvement and customer satisfaction, we invite you to consider joining our team.Role Summary: Central States Industrial is...


  • Springfield, United States Project Woman of Ohio Full time

    Job DescriptionJob DescriptionSalary: $19 hourlyProject WomanPosition Description Job Title:                          Housing Coordinator Location:                         Administrative Offices, Chrysalis Manor, Community Expectation of All Employees:  To support Project Woman’s mission and values by...


  • Springfield, United States Project Woman of Ohio Full time

    Job DescriptionJob DescriptionSalary: $19 hourlyProject WomanPosition Description Job Title:                          Housing Coordinator Location:                         Administrative Offices, Chrysalis Manor, Community Expectation of All Employees:  To support Project Woman’s mission and values by...


  • Springfield, New Jersey, United States Allmark Door Company Llc Full time

    Job OverviewPOSITION SUMMARYAt Allmark Door Company LLC, we are seeking a dedicated Service Coordinator to deliver exceptional leadership and support to our clientele. This role acts as a vital link between our customers and the services we provide, ensuring that clients receive the necessary assistance during critical situations. We are looking for an...


  • Springfield, New Jersey, United States Allmark Door Company Llc Full time

    Job OverviewPOSITION SUMMARYAllmark Door Company LLC is seeking a dedicated Service Coordinator to deliver exceptional leadership and support to our clientele. This role acts as a vital link between our customers and service teams, ensuring that clients receive timely and effective assistance during critical situations. We are looking for an individual who...