Ambulance Services Coordinator

7 days ago


Springfield, Massachusetts, United States National Ambulance Full time
Job Summary

We are seeking a highly motivated and organized EMS Coordinator to manage our daily operations at National Ambulance. The successful candidate will be responsible for coordinating ALS and BLS field operations, updating and implementing Standard Operating Procedures, and leading meetings to ensure company objectives are met.

Key Responsibilities
  • Coordinate ALS and BLS field operations, including establishing clear goals, deadlines, and expectations for field staff.
  • Conduct quality assurance and control for ALS and BLS operations.
  • Update and implement Standard Operating Procedures for ALS and BLS.
  • Lead meetings to ensure company objectives are met.
  • Interdepartmental regular communications to ensure company objectives are met.
  • Generate statistics via Excel spreadsheets.
  • Discipline and terminate staff as necessary.
  • Investigate incidents, accidents, and injuries.
  • Coordinate EMS field logistics.
  • Purchase and manage inventory.
  • Ensure corporate compliance.
  • Resolve customer service issues.
Requirements
  • Associate degree or equivalent work experience.
  • Excellent PC skills, including Microsoft Word and Excel, and ability to navigate databases.
  • 2 or more years of supervisory/management experience.
  • Knowledge of ambulance and transportation services, healthcare industry.
  • Excellent written and verbal communication, problem-solving, and relationship-building skills.
Benefits
  • Health and dental insurance.
  • Paid time off.
  • Flexible scheduling.
  • 401K plan with employer match.
  • Incentive programs.
  • Paid continuing education.
  • Emergency medical technician certification.


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