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Associate Systems Administrator

2 months ago

Lanham, United States Science Systems & Applications Full time
Job DescriptionJob Description

We are seeking a dedicated and detail-oriented Associate Systems Administrators to join our IT team. The successful candidates will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. Providing helpdesk support to users in-person, and remote is key component of the job.

Responsibilities:

  • Provide user support and troubleshoot issues
  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build an internal wiki with technical documentation, manuals, and IT policies

Required Qualifications:

  • Associate's degree in Information Technology, Computer Science, or a related field and a minimum of 2 years of experience or learning in the fields of cyber security, systems administration, and other information technology areas, or equivalent combination of education and experience.
  • Experience with databases, networks (LAN, WAN), and patch management
  • Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills

Preferred Qualifications:

  • Additional certifications (e.g., Microsoft Certified Systems Administrator (MCSA)) are a plus
  • Experience with scripting and automation tools
  • Familiarity with virtualization (e.g., VMware, Hyper-V)

Work Environment:

  • Occasional requirements to work outside of normal business hours to perform system upgrades and maintenance

EOE, including disability/vets

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to touch, handle or feel objects, tools or controls. The employee frequently is required to talk and hear and occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. Ability to lift and move IT equipment as necessary.