Administrative Operations Leader

2 weeks ago

Lanham, Maryland, United States NGEN Full time
Job Overview

Salary: Competitive

Position Summary: This role is a prominent, in-office, exempt position for a proactive, results-oriented, and ethical Office Manager with a robust background in Human Resources (HR). The ideal candidate will possess strong leadership capabilities and experience, with a focus on enhancing the efficiency of our organization's administrative functions and human resources. A professional demeanor, along with a high level of integrity, discretion, confidentiality, and trust, is essential. The candidate must successfully pass a criminal and financial background check.

Key Responsibilities:

  • Oversee daily HR and administrative operations
  • Maintain comprehensive administrative documentation and records
  • Develop, implement, and uphold organizational policies and procedures related to administration and HR
  • Lead recruitment initiatives, including hiring, onboarding, and orientation processes
  • Supervise administrative personnel
  • Administer employee healthcare benefits
  • Review and approve payroll processes
  • Coordinate company events within budget constraints and assist with logistical arrangements
  • Regularly assess current HR laws and practices to recommend improvements that minimize risk and enhance efficiency and productivity
  • Address personnel issues and conduct investigations, including performance management and succession planning
  • Track and assign staff training programs
  • Coordinate annual performance evaluations
  • Conduct periodic employee check-ins to foster a positive company culture
  • Implement team-building practices and policies, including scheduling annual events
  • Manage office supplies and equipment procurement
  • Serve as the primary point of contact for office maintenance requests and errands
  • Maintain updated contact lists for vendors and service providers
  • Continuously enhance knowledge of HR and administrative procedures, recommending improvements
  • Promote a positive work environment through team recognition initiatives

Financial Responsibilities:

  • Record accounts payable and receivable transactions
  • Compile bank reconciliation documentation for the bookkeeper
  • Input bills and payments into accounting software

Qualifications:

  • Exceptional verbal and written communication skills, with the ability to engage effectively with senior executives and business partners
  • Proficient in accounting software
  • 5+ years of experience with Microsoft Office Suite
  • 5+ years in an administrative role
  • 3+ years of experience in Human Resources, with knowledge of current practices and labor laws
  • Experience with HR Information Systems (HRIS) is advantageous
  • Bachelor's degree in business management or a related field is preferred

Core Competencies:

  • Demonstrated managerial experience
  • Understanding of HR trends impacting the organization
  • Familiarity with management best practices
  • Excellent organizational and leadership skills
  • Strong communication, interpersonal, and presentation abilities
  • Outstanding analytical and problem-solving skills

Language Proficiency:

  • Able to read, analyze, and interpret financial documents and business publications
  • Capable of researching, writing, and producing reports and policy manuals
  • Effective in presenting information and responding to inquiries from groups

Mathematical Skills:

  • Ability to calculate figures such as discounts and percentages
  • Proficient in basic algebra and geometry concepts

Reasoning Skills:

  • Ability to define problems, collect data, and draw valid conclusions
  • Recognize anomalies in processes and resolve root causes

Critical Thinking:

  • Ability to think clearly and rationally in various situations
  • Engage in reflective and independent thinking
  • Identify and evaluate arguments effectively

Computer Proficiency:

  • Skilled in Microsoft Office Suite
  • Aptitude with accounting and HR systems

Supervisory Responsibilities:

  • Direct supervision of one or more employees
  • Carry out supervisory duties in accordance with organizational policies and applicable laws

Physical Demands:

  • Regularly required to communicate effectively
  • Frequently required to sit and use hands
  • Occasionally required to lift up to 25 pounds

Work Environment:

  • Collaborative work environment where team input is valued
  • Noise level is typically quiet to moderate

This job description is not intended to be an exhaustive list of all duties and responsibilities associated with the position. Incumbents may be required to perform other related duties as assigned.

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