Reception and Administrative Support Specialist
2 weeks ago
Reception and Administrative Support Specialist
Location:
Lanham, MD
Job Id:
1081
# of Openings:
1
Become a part of Vesta, Inc., a reputable organization committed to delivering extensive behavioral health services across Maryland.
We are currently in search of a Reception and Administrative Support Specialist to enhance our Regional Office. This role is essential as you will be the initial point of contact, ensuring that clients and external partners receive outstanding service.
Position Details:
- Location: Lanham, MD
- Hours: 8:00am - 4:30pm
Key Responsibilities:
- Manage incoming calls and schedule appointments for clients
- Facilitate client check-ins and coordinate communication between healthcare providers
- Assist clients with necessary documentation and benefits inquiries
- Perform data entry, filing, and billing responsibilities
- Identify external resources and ensure compliance with clinical documentation
Qualifications:
- Proven customer service experience in a dynamic environment
- Strong organizational skills with the ability to manage multiple priorities
- Understanding of diverse client backgrounds
- Familiarity with CPT codes and medical billing practices
- Proficient in Outlook, Microsoft Office Suite, SharePoint, and database management
- Must successfully complete a background check and drug screening
Preferred Qualifications:
- Experience in mental health, social services, or healthcare sectors
- Knowledge of Medicaid/Medicare and private insurance processes
- Two years of administrative experience in an Outpatient Mental Health Clinic or similar environment
- Associate degree or certification in health and human services
This role offers a competitive hourly wage ranging from $17.80 to $19.93, commensurate with experience and education.
Similar roles in other organizations include Receptionist, Office Administrator, Medical Receptionist, and Patient Coordinator.
Vesta, Inc. is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds, including minorities, females, protected veterans, and individuals with disabilities.
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