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Administrative Assistant

2 months ago

Plano, United States Sight & Style Full time

Company Description

Private practice, one doctor office in Plano, providing high quality customer care with glasses, contacts, pre and post operative care and office eye emergencies. Doctor has been in practice in North Texas for 33 years providing the best in care for all patients.


Role Description

This is a full-time role for an Administrative/Front Desk Assistant position located in Plano, TX. As an Administrative/Front Desk Assistant, you will be responsible for greeting patients, answering phone calls, booking appointments, handling patient intake forms, verifying insurance eligibility, and assisting with billing and claims. You will also be responsible for assisting the optometrist with preliminary testing, and educating patients on proper eyewear care. Must have highest customer care and multitasking capabilities.


Qualifications

  • Prior experience in customer service is preferred but not required
  • Familiarity with basic computer skills is a plus
  • Ability to multitask and work efficiently in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Must be detail-oriented and demonstrate problem-solving skills
  • High school diploma or equivalent is required and college degree is preferred
  • Completion of an optometric assistant program is a plus but not necessary