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Enterprise Accounts Program Manager

2 months ago

Bentonville, Arkansas, United States Rockbot Full time

Are you a proactive leader who loves building and fostering relationships? Do you enjoy communicating with stakeholders to gain insight and find innovative ways to develop solutions? Do you think of yourself as a super planning and presentation guru? Rockbot is seeking an Enterprise Accounts Program Manager to join our growing national team in Bentonville, Arkansas. If this sounds like you, let's chat

The Enterprise Accounts Program Manager will support a top account (largest brick and mortar retailer in America) with Rockbot on location. You will nurture this client relationship and oversee the rollout of various media marketing campaigns. You will serve as the team's primary point of contact to ensure satisfaction and growth.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we're having a great time doing it

You will:

  • Project manage media marketing campaigns, as well as product, advertising, and/or program details.
  • Liaise with senior management throughout the client's org as well as our internal production team to ensure successful programs and campaigns with many moving parts.
  • Analyze product performance data to discover key insights, develop new strategies, and offer new areas of opportunity via regular business reviews.
  • Chart, support, and measure account expansion and performance.
  • Drive product utilization and expansion through onboarding, training and hands-on support.

Be on-site at corporate, several days per week with the largest brick and mortar retailer in America

You have:

  • Developed enterprise client partnerships for major brands
  • Awesome project management/planning skills: set priorities, take direction, and handle multiple tasks & deadlines
  • Consistently overachieved in product adoption
  • Experience analyzing large data sets to uncover key campaign performance insights and developing new strategies to maximize performance
  • Exceptional communication skills, both verbal and written (copywriting), attention to detail, organization, and planning
  • Excellent presentation and deck building skills - good eye for detail and visuals
  • Team player mentality and passion
  • Good judgment with the ability to interact decisively and diplomatically
  • The desire to work successfully within a multi-national, fast-paced and competitive environment
  • Creative and flexible thinking, an open mind, and good problem-solving skills

*Located in Bentonville or open to relocate to Bentonville from anywhere in the U.S.

About Rockbot:

Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.

From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, fitness, hospitality, personal care, corporate offices, medical, multi-unit residential, and more, Rockbot provides all the tools & licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $120 to $150, plus equity, and benefits for all team members.

Our Values:

  • Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
  • Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.
  • Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The "Why" and "How" always matters.
  • Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions.
  • Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
  • Integrity: We say what we mean, and do what we say, simply, clearly, honestly.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.