Sr. Claims Account Executive

1 month ago

Atlanta, Georgia, United States Marsh Full time

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Sr. Claims Account Executive at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As a Sr. Claims Account Executive you will:

  • Process claims notices in Agency Management System /Document Imaging System and maintain data for accuracy. (RMC, Image Right and/or Client RMIS Systems)
  • Actively maintain diary and follow up on status of claims as needed.
  • Create claim kits and request loss data as needed to address client/team questions and direct stewardship discussions.
  • Provide value added services and consultative approach to claims management on behalf of clients and internal team members.
  • Assisting clients with responses to Reservation of Rights and other coverage responses.
  • Build strong carrier relationships with adjusters and other claims team members to form partnerships that supports both client needs and carrier objectives.
  • Participate in the Sales Process with production teams as needed (Explain BI Claim Services & Capabilities)
  • Identify, recommend and assist with implementation of risk/claims solutions for clients (WC, Auto, GL, D&O, EPL, etc.)
  • Facilitating TPA Analysis and Selection Process.
  • Providing claims/risk training to client staff.
  • Perform other specific claims related duties as assigned.
  • Participation in Industry seminars
  • Some travel as needed.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Minimum 7-10 years' prior insurance experience preferred
  • Multi-line carrier/TPA, risk management or brokerage claim handling experience
  • Bachelor's degree in related field preferred or equivalent experience
  • Well-organized, self-motivated, willingness to learn, attention to detail
  • Excellent written, oral and interpersonal communications skills
  • Good verbal presentation skills.
  • Computer proficiency with system of records, web-based tools, and Microsoft Office Suite (Outlook, Word, Excel, Power Point,)
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
  • Agent or Adjuster Licensing
  • Must have resident Agents License in Property & Casualty or obtain within 90 days

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Medical, dental and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE

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