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Account Executive

2 months ago

Phoenix, Arizona, United States Otter Full time

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you'll do

  • Demonstrate value for customers: Present and demonstrate the value of Otter's products and services to prospective customers. Successfully overcome objections and handle negotiations.
  • Master Otter's product suite: Become an expert on Otter's products, leveraging your knowledge to successfully pitch and close restaurant customers.
  • Own the sales cycle: From outbound calls to closing deals, you will own the full-cycle sales process and be the driver of your success.
  • Exceed KPI expectations: Meet and exceed KPI expectations by making a minimum of 60-80 outbound calls and sending 15 emails per day to restaurant owners across North America.
  • Nurture prospects: Follow up with prospects throughout the sales cycle to ensure their needs are being met and address any concerns.
  • Grow your career: Become expert in sales principles, processes and practices. Invest in a Career of Substance at Otter.


What we're looking for

  • Sales experience: You have 2-3 years of full-cycle sales experience, preferably in SaaS/Cloud sales, with a consistent track record of success. Knowledge of Salesforce or a similar CRM is required.
  • Consultative selling skills: You are intellectually curious and have exceptional closing skills.
  • Communication skills: You have outstanding communication and interpersonal skills both in person and on the phone, and the ability to work independently and take ownership of your role with minimal supervision.
  • Goal-oriented: You have a sharp focus on your goals and a belief that your daily, weekly, and monthly activities will help you achieve success.
  • Strong work ethic: You can demonstrate a strong work ethic and a commitment to doing what it takes to be successful in sales.

Why join us

  • Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone.
  • Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
  • Impactful work: You'll own the full sales cycle from the first point of contact to closing the deal. With challenging targets, you'll be able to push yourself, make an impact in the industry, and help restaurants succeed.
  • Career development: We set you up for success with a 30-day hands-on training program to equip you with all of the skills you'll need to succeed in sales. You'll continuously learn about the market and industry trends.
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.

What else you need to know

This role is based in our Phoenix office location. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter

Ready to join us as we serve those who serve others?

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