Retail Media Manager

2 months ago


Chicago, Illinois, United States Corporación Whirlpool Full time

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at

The team you will be a part of

The Digital Marketing team develops marketing, merchandising and creative strategies and affiliated programs to promote the organization's products and services through the Internet or other digital channels to increase exposure to and business from the target audience and analyzes their effectiveness. Develops and maintains website graphic designs and layout to support the organization's image, identity and brands. May be responsible for social media marketing and online community management.

Whirlpool Corporation is seeking a Retail Media Manager for its in-house, award-winning creative agency and studio, WoW Studios. Our growing team of passionate and collaborative humans is focused on best-in-class advertising, storytelling, and consumer experience for all of Whirlpool's brands including KitchenAid, Whirlpool, JennAir, Maytag, and Amana. We're committed to increasing and elevating Whirlpool's output of campaigns, content, design, experiences, and digital innovation across all consumer touchpoints (in-store, film, social, digital, experiential, etc).

WoW Studios is located in the historic Reid Murdoch Building at the edge of Chicago's Riverwalk and at Whirlpool's Global Headquarters in Benton Harbor, MI.

In this role, you will be responsible for leading strategy, planning and execution of media across all retail channel partners. Their goal will be to drive consideration and conversion, as well as brand visibility through full funnel planning in retail media channels. This role will directly influence how our brands are perceived by retail audiences and how successfully they compete at the point of purchase.

Employees in this role work a hybrid schedule in Chicago of four core days in office with Friday remote.

Your responsibilities will include

Lead paid retail media strategy and execution in accordance with key marketing objectives, campaigns, and across the consumer journeyProvide direction to Retail media partners on media activation - delivering media brief (budget, priorities, timing, objectives, KPI's)Collaborates with Retail Activation Team to deliver against product priorities around key timeframesIn collaboration with Retail media partners, develops comprehensive media plans that align with each brand's marketing strategy and business objectivesHas a deeper understanding of retailer audience insights in order to impact strategic recommendationsElevates Brand visibility and preference within retailer channels - online and offlineSet and track channel specific goals and KPI's, optimizing campaign performance and budget allocation to deliver strong return on investmentOn-site Search (retail) - maintain and monitor keyword bids, audience targeting, account daily and monthly budget caps, impression share, quality score and other account metrics.Oversee the media budget, ensuring cost-effective allocation of resources and maximizing ROMILeads campaign performance reports, ensuring tags are tracking, revenue tracking. Provides regular reports on key metrics (bi-weekly, monthly, quarterly, annual. Use insights from performance data to refine and improve media strategies)Build and maintaining day to day relationship with Retail media partnersKeeps a pulse on culture and trends that could drive relevance for our brands in these growing spacesMinimum requirementsHigh School Diploma or GED Preferred skills and experiencesBachelor's Degree~6-7 years in Media experienceExcellent organizational and communication skillsDemonstrated cross-team collaborationExperience managing external media or platform partnersSolutions-oriented and resilient; approaches challenges and roadblocks with ideasTechnical problem-solving abilitiesExcellent management skills to direct internal staff, outside vendors, and partnersBudget management and negotiation skillsMediation to arrive at the best solution for all involvedWhirlpool's Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We apply 'always on' flexibility to all work days. You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. Employees in this role work in person Monday through Thursday with the option to work remotely on Friday.

We offer other flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:

Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday.Two-Week Work Remote from Anywhere - Minimum of one-week increments for a total of two weeks per year.Sabbatical - Four weeks paid leave after every five years of service Connect with us and learn more about Whirlpool Corporation At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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