Practice Manager, Operations

3 months ago

Wilmington, United States Heartland Dental Full time

Position Summary:

Practice Manager of Operations

Heartland Dental is looking for a Practice Manager of Operations to join our team

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

As a Practice Manager of Operations , you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged

More about the role

Serve as a business partner to the supported Doctor, ensuring the office delivers unparalleled support and service to both Doctor and patients Guide your team by focusing on constant and never-ending improvement, creating an environment where team members become masters of their individual roles Set the standard for exceptional customer service and team member collaboration as a key relationship builder Oversee the daily operations of the office, including things like filing patient claims with insurance companies and managing payments, resolving patient issues, coordinating team schedules, and tracking inventory levels Select, onboard, train, coach, and retain world-class team members Review, analyze and use business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance

What You’ll Gain

Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors Access to an expansive network of mentors and networking opportunities Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

Minimum Qualifications

Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) Experience working in a fast-paced and customer-centric environment Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Excellent communication, leadership, coaching, and conflict resolution skills Trustworthy; maintain patient confidentially and team ethics The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience 

1+ years of experience in a dental or medical setting  1+ years of experience with insurance billing and accounts receivable  Dentrix or other dental software experience 

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)

  • Tire Sales Manager

    5 days ago

    Wilmington, Massachusetts, United States Bridgestone Retail Operations Full time

    Company OverviewBridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 individuals across North America. BSRO manages more than 2,200 company-owned outlets, including Firestone Complete Auto Care, Tires Plus, and Wheel Works. With a presence throughout North America and exceeding $3 billion in tire and automotive...

  • Construction Operations Manager

    5 days ago

    Wilmington, North Carolina, United States Cape Fear Public Utility Authority Full time

    Position Overview:As a key member of the management team, the Construction Operations Manager is tasked with overseeing the construction, maintenance, and repair of essential water and wastewater systems. Key Responsibilities:1. Supervise and engage in all construction-related activities, ensuring compliance with safety regulations and quality standards.2....

  • Site Manager, Wilmington Practices

    1 month ago

    Wilmington, United States ChristianaCare Full time

    ChristianaCare's Medical Group is looking to hire a Full Time Site Manager to support our Wilmington Practices.This team oriented, strategic people leader will have operational oversight of the Adult Medicine and Pediatrics and a diverse team of 20-30 direct reports. In addition, these practices are residency clinics.The Site Manager will be responsible...

  • Assistant Operations Manager

    5 days ago

    Wilmington, Delaware, United States Family Dollar Full time

    Position Overview:As an Assistant Operations Manager, you will play a crucial role in supporting the daily operations of our retail environment. Your responsibilities will include overseeing various operational tasks to ensure efficiency and effectiveness in our stores.Key Responsibilities:- Assist in managing store operations to enhance customer...

  • Clinical Operations Manager

    5 days ago

    Wilmington, Delaware, United States Nemours Foundation Full time

    Clinical Operations Manager (RN) - Observation Unit (Nights)The Clinical Operations Manager (COM) is a Registered Nurse tasked with ensuring the provision of exceptional, evidence-based, and secure patient care. The COM plays a pivotal role in offering clinical oversight and coordinating daily functions alongside various disciplines in partnership with the...

  • Practice Manager

    4 weeks ago

    Wilmington, United States Heartland Veterinary Partners LLC Full time

    About The Sound Cat Veterinary Hospital  The Sound Cat Veterinary Hospital offers full-service feline healthcare, boarding facility, and adoption center offering reliable, high-quality care for your feline companion.  At The Sound Cat Veterinary Hospital, we are a team of professional and compassionate animal lovers who are dedicated to providing the best...

  • Associate Nurse Manager

    3 weeks ago

    Wilmington, United States Nemours Foundation Full time

    Associate Nurse Manager - Operating RoomThe associate nurse manager (ANM) position is responsible for collaborating with the nurse manager (NM) in all aspects of operational and administrative support of nursing associates and expanding nursing leadership presence in the practice area. Responsibilities in partnership with the NM, include planning,...

  • Associate Nurse Manager

    3 weeks ago

    Wilmington, United States Nemours Foundation Full time

    Associate Nurse Manager - Operating Room The associate nurse manager (ANM) position is responsible for collaborating with the nurse manager (NM) in all aspects of operational and administrative support of nursing associates and expanding nursing leadership presence in the practice area. Responsibilities in partnership with the NM, include planning,...

  • Secondary Operations Manager

    3 weeks ago

    Wilmington, United States Sarstedt, Inc. Full time

    Job DescriptionJob DescriptionSARSTEDT, a leading manufacturer and distributor of blood collection and medical devices, laboratory consumables and instrumentation, seeks a Secondary Operations Manager for its US Headquarter. SummaryDirects and coordinates activities of the secondary operations department in processing materials or manufacturing products in...

  • Secondary Operations Manager

    1 week ago

    Wilmington, United States Sarstedt, Inc. Full time

    Job DescriptionJob DescriptionSARSTEDT, a leading manufacturer and distributor of blood collection and medical devices, laboratory consumables and instrumentation, seeks a Secondary Operations Manager for its US Headquarter. SummaryDirects and coordinates activities of the secondary operations department in processing materials or manufacturing products in...

  • Culinary Operations Manager

    5 days ago

    Wilmington, Delaware, United States Compass Group Careers Full time

    Job OverviewPosition: Chef ManagerSalary: $70,000 - $75,000 per yearCompensation Details:Pay Grade: 11CulinArt Group, a prominent player in the food service industry, manages over 250 dining facilities across various sectors including corporate, education, healthcare, and recreation. Our diverse portfolio offers exceptional opportunities for professional...

  • Associate Nurse Manager

    4 hours ago

    Wilmington, United States Nemours Full time

    The associate nurse manager (ANM) position is responsible for collaborating with the nurse manager (NM) in all aspects of operational and administrative support of nursing associates and expanding nursing leadership presence in the practice area. Responsibilities in partnership with the NM, include planning, development and utilization of human and material...

  • Co-General Manager of Hospitality Operations

    5 days ago

    Wilmington, North Carolina, United States GF Hotels and Resorts Full time

    Job OverviewWe are thrilled to announce an exceptional opportunity to lead as the Co-General Manager for our esteemed Aloft & Element properties. This role is pivotal in ensuring our hotels operate at the highest standards of service and efficiency.As the Co-General Manager, you will be at the forefront of our operations, guiding a dedicated team to deliver...

  • Manufacturing Operations Manager

    4 days ago

    Wilmington, Massachusetts, United States Jobot Full time

    Join Our Team as a Production Shop SupervisorThis position is hosted by Jobot.A Brief Overview:We are a dedicated manufacturer specializing in high-quality equipment for a crucial sector. Our team is passionate about delivering innovative solutions tailored to our clients' needs. As we grow, we are looking for a dynamic and hands-on Production Shop...

  • State Financial Operations Manager

    4 days ago

    Wilmington, Delaware, United States Democratic National Committee Full time

    Job OverviewThe State Financial Operations Manager plays a crucial role within the financial operations division, focusing on budgeting, forecasting, long-term planning, and strategic business analysis for state initiatives. This position is accountable to the National States Budget Director and collaborates closely with National State Operations Desks and...

  • Financial Operations Manager

    4 days ago

    Wilmington, Delaware, United States Breakwater Accounting + Advisory Full time

    Position OverviewAre you passionate about financial accuracy and supporting small enterprises? At Breakwater Accounting + Advisory, we specialize in providing comprehensive bookkeeping and accounting solutions tailored for businesses and nonprofit organizations throughout the United States.About Us:We are a Women-led organization, celebrated as a premier...

  • Lead Security Operations Manager

    5 days ago

    Wilmington, North Carolina, United States Energy Jobline Full time

    Job OverviewAs a leader in the field of information security, you will play a pivotal role in safeguarding our organization's assets and data integrity. About UsEnergy Jobline is at the forefront of transforming the energy sector through innovative solutions and advanced technologies. Our commitment to excellence drives us to enhance operational efficiency...

  • Financial Operations Manager

    4 days ago

    Wilmington, Delaware, United States DelDOT Full time

    Overview Contribute to the Mission of DelDOT At the Delaware Department of Transportation (DelDOT), our commitment is to enhance the quality of life for our community by ensuring effective transportation services, promoting safety, and fostering sustainable development. We focus on providing support to individuals and families through various...

  • State Financial Operations Manager

    5 days ago

    Wilmington, Delaware, United States Democratic National Committee Full time

    Position Overview:The State Financial Operations Manager plays a vital role within the financial operations division, focusing on budgeting, forecasting, strategic planning, and comprehensive business analysis for state initiatives. This role is under the supervision of the National States Budget Director and collaborates closely with National State...

  • Facilities Operations Manager

    5 days ago

    Wilmington, Delaware, United States Agilent Full time

    Job Overview As a Facilities Operations Manager at Agilent, you will play a pivotal role in shaping the future of our manufacturing site. We are looking for a dynamic individual who is eager to lead, innovate, and enhance our workplace environment. This position is ideal for those who are dedicated to creating effective and engaging spaces while ensuring...