Chief Operations Officer

2 weeks ago


Springfield, Illinois, United States Phoenix Senior Living Full time
About Phoenix Senior Living

POSITION SUMMARY

The Chief Operations Officer is a pivotal role within Phoenix Senior Living, responsible for overseeing the operational execution at the community level. This position reports directly to the Director of Operations and/or COO, ensuring that all aspects of the community's operations align with company policies and regulatory standards.

KEY RESPONSIBILITIES

COMPLIANCE AND SAFETY
  • Ensure adherence to OSHA regulations and implement safety protocols.
  • Maintain compliance with all laws governing assisted living facilities.
  • Oversee incident report reviews and ensure timely corrective actions.
  • Manage fire drills and disaster preparedness plans.
FINANCIAL OVERSIGHT
  • Analyze monthly financial reports and address budget variances with department heads.
  • Prepare and submit the annual budget for management review.
  • Maximize revenue opportunities and ensure timely collection of accounts receivable.
ORGANIZATIONAL SKILLS
  • Exhibit strong time management and organizational abilities.
  • Communicate priorities effectively to team members.
SALES AND MARKETING
  • Develop and implement strategies to enhance occupancy rates.
  • Represent the community in various public engagements and networking opportunities.
  • Collaborate with the Community Engagement Director to strengthen relationships within the medical and financial sectors.
EDUCATION AND EXPERIENCE
  • Bachelor's degree in Business Administration, Human Resources, Gerontology, or a related field is preferred.
  • 2-5 years of experience in a managerial role within senior living or hospitality sectors.
LICENSE REQUIREMENTS
  • Possession of a valid driver's license.
  • Valid license to operate an assisted living facility, if required by state regulations.
PHYSICAL DEMANDS

The role may require standing, walking, and driving for extended periods, along with the ability to lift and carry weights as necessary. The candidate should be capable of performing tasks that involve bending, squatting, kneeling, and climbing as part of their daily responsibilities.

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