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Chief Technology Officer

2 months ago

Springfield, Illinois, United States The Joint Commission Full time
Overview


The Chief Information Officer (CIO) serves as the principal technology and information leader, tasked with the strategic planning, development, and oversight of the IT framework and organization for The Joint Commission Enterprise.

This role encompasses various responsibilities including business leadership, driving business process enhancements, technology innovation, enterprise risk management, and collaboration with security operations leadership.

Specifically, this position is accountable for securing, promoting, planning, implementing, monitoring, and maintaining the information and technology assets of The Joint Commission Enterprise.

To achieve these objectives, the CIO will engage closely with senior management, technical teams, end-user departments, and external vendors, contractors, and consultants.

These responsibilities must be executed in a manner that maximizes the value of information technology in achieving the enterprise's business goals, thereby optimizing the return on technology investments.

Key Responsibilities

Vision:
Maintain a comprehensive understanding of the enterprise's business landscape and emerging technologies; articulate a vision for leveraging technology to support business objectives; identify and resolve departmental conflicts to foster a unified technology vision aligned with the overarching business strategy.

Strategic Planning:

Develop, maintain, and oversee the execution of the strategic information technology plan to ensure the technical infrastructure is equipped to meet the future objectives outlined in corporate strategies.


Successful execution of this task will include:

Identifying opportunities for the enterprise to enhance its position in the healthcare sector through technology integration into processes and product/service development. Evaluating the effectiveness and cost-efficiency of current systems to meet evolving user needs promptly and economically.
Analyzing the cost/benefit of developing, purchasing, or outsourcing hardware and software solutions.
Exploring opportunities for departments to leverage technology for operational improvements.
Staying informed about new and emerging technologies that could influence business operations or lead to new offerings.



Industry Representation:
Act as a representative of The Joint Commission in national policy-level IT discussions (e.g., health information technology and healthcare reform).

Leadership Engagement:
Actively participate in enterprise leadership meetings, delivering technology strategy updates and collaborating with the CFO on long-term financial planning.

Operational Leadership:
Recruit and develop a skilled, service-oriented IT team, ensuring a balanced mix of experienced and entry-level professionals.

Foster an IT culture that emphasizes employee training, development, coaching, and team collaboration, while offering competitive compensation to retain top talent in the software development sector.

Ensure an integrated technical environment (software, hardware, communication systems, and end-user tools) that supports rapid application delivery, easy information access, and adaptability to changing business needs.

Manage a portfolio of projects to optimize value for the enterprise.
Ensure that systems are developed following standard methodologies and sound software development practices.

Oversee relationships with software and hardware vendors, actively participating in contract negotiations and compliance management.

Manage the technical infrastructure for internet access, ensuring appropriate security measures and capacity planning are in place; develop a framework for defining the role of the internet in business communication, marketing, and productivity.

Ensure the IT Operating Model aligns with industry best practices and controls, including ITSM, ITIL, and CMMI.
Guarantee redundancy and availability of IT systems and platforms, overseeing policies for disaster recovery, incident response, and business continuity.

Collaborate with the Chief Information Security Officer to establish and implement physical and logical protections for all infrastructure and end-user devices within the technology ecosystem.

Qualifications

Essential Skills and Abilities:
Experience in strategic and tactical information technology planning.
Highly developed leadership skills to effectively drive business, cultural, and technological change.

Ability to communicate a vision regarding the strategic value of information and technology in the context of the enterprise's business.

Proficiency in managing technology costs and ensuring business benefits; strong business acumen and focus on results.

Exceptional interpersonal and communication skills for information gathering, idea sharing, consultation, and promoting change.
Extensive knowledge and experience in distributed client-server systems development and support environments.
Experience in process reengineering.

Proven management experience in a large information technology operation, including staffing, operations analysis, project management, budget development, and vendor management.

International IT experience is advantageous.
Strong understanding of IT and financial principles and stewardship.
Experience with Enterprise Risk Management processes and frameworks.
Educational Background:
The level of knowledge typically acquired through completion of a Master's degree in a relevant field. The ideal candidate would possess a combination of a bachelor's and master's degree in business administration and computer science.

A background in healthcare is beneficial.

A minimum of ten years of experience in information technology management, covering architecture, systems development, and operations.Ability to drive and prioritize innovative technology as a key organizational focus.

Capability to enable and support business strategies through technological innovations that lead to new, customer-centric business models.

Ability to effect organizational change within and beyond IT functions.

This job description is intended to outline the general nature and level of work performed by an employee in this position.

It is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with the role.

Employees in this position may be required to perform other job-related duties as assigned by management. All requirements are subject to modification to reasonably accommodate individuals with disabilities.