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Sales Director
1 month ago
At Highgate, we are seeking a highly motivated and experienced Sales Manager to join our team. The successful candidate will be responsible for effectively soliciting and becoming familiar with all accounts in their market segments.
Key Responsibilities:
- Attend daily Highgate Hotel Business Review (HHBR) meeting.
- Develop a full working knowledge of the hotel's operations, including Food and Beverage, Guest Services, and Reservations.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Participate in required M.O.D. and Saturday office coverage as scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
- Assist in implementing special promotions relating to direct sales segments, i.e., parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely manner.
Requirements:
- College coursework in a related field is helpful.
- Experience in a hotel or a related field is preferred.
- High School diploma or equivalent is required.
- Must be skilled in Windows, Company-approved spreadsheets, and word processing.
- Long hours are sometimes required.
Working Conditions:
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
About Highgate:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
