Residential Mortgage Consultant
1 week ago
Position Overview:
The role of the Mortgage Solutions Advisor is an evolving professional position that focuses on identifying policies and applying specialized knowledge to monitor and evaluate processes and data. This position integrates established disciplinary knowledge within its specialty area while maintaining a fundamental understanding of related industry practices. A solid grasp of team interactions is essential for achieving the objectives of the area.
Company Background:
Citigroup Inc., a premier global financial services organization, serves approximately 200 million customer accounts across more than 160 countries and jurisdictions. The company offers a comprehensive range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, and wealth management.
Role Responsibilities:
- Engage with clients to discuss their financial circumstances, personal objectives, and lending requirements to assist them in achieving their home ownership aspirations.
- Gather and assess information regarding the client's financial status, goals, risk tolerance, future plans, income, assets, liabilities, cash flow, and credit history.
- Evaluate financial data to make initial determinations on the client's eligibility for specific lending solutions.
- Provide tailored recommendations to clients regarding the lending options that best align with their financial and personal goals.
- Inform clients about the implications, risks, and advantages of various lending alternatives.
- Promote Citigroup's brand and its financial services to real estate agencies, builders, and other referral sources.
- Conduct client meetings outside of the office, adapting to client needs and market conditions.
- Collaborate with internal partners to enhance customer support and growth.
- Direct clients seeking services beyond lending to the appropriate Citigroup professionals.
- Coordinate with Operations teams to ensure smooth transitions of loan applications and necessary documentation.
- Work closely with Processors and Closers to facilitate timely loan closings.
- Develop relationships with key referral sources, such as realtors and builders, to drive mortgage business.
- Keep updated on local market trends and regulatory changes to better serve clients and industry professionals.
- Assess risks in business decisions, prioritizing the firm's reputation and compliance with applicable laws and regulations.
Qualifications:
- 2-5 years of relevant experience.
- A minimum of 3 years of prior mortgage sales experience is required.
- Experience in residential mortgage is essential.
- A proven track record of product sales capability.
- FHA/VA and conventional loan experience is preferred.
- Ability to understand and explain financial calculations and pricing options.
- Strong communication skills to guide clients on required documentation for loan applications.
- Knowledge of consumer lending laws and regulations, including fair lending and privacy standards.
- Demonstrated customer service excellence.
- Strong relationship development and management skills.
- Comprehensive understanding of general lending products and the mortgage industry.
Education:
Bachelor's degree or equivalent experience is required.
Job Family Group: Consumer Sales
Job Family: Consumer Product Sales
Time Type: Full time
Compensation: Competitive salary and benefits package available.
Citi is an equal opportunity and affirmative action employer, welcoming applicants from diverse backgrounds.
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