Employee Benefits Account Manager

2 weeks ago


Toulouges, Occitanie, United States NavMD Full time

Client Success Role at NavMD

We are seeking a highly analytical and organized Employee Benefits Account Manager to join our Client Success team. As an Account Manager, you will oversee a book of business, provide unprecedented levels of support and engagement to clients, and deliver high-impact training to enable them to progress through the customer journey.

About the Job

  • You will be the voice of your clients, providing initial and ongoing training and support throughout the customer journey.
  • Actively engage in activities to drive product adoption and conduct Business Reviews with clients on a quarterly basis.
  • Maintain a consistent cadence with clients to help them unlock additional value from our platform.
  • Conduct claims analysis of plans to help clients understand their group's challenges and provide solutions.

About You

  • You have a broad knowledge of the health insurance industry, employee benefits, self-funding, value-based insurance plan design, underwriting, and analytics.
  • You are highly analytical, organized, and detail-oriented, with a keen understanding of how to create positive outcomes for customers.
  • You possess excellent verbal and written communication skills, accompanied by a confident, calm, and clear communication style.

Salary Range: $80,000 - $110,000 per year

About NavMD

NavMD is a health data analytics company that empowers partners to stand out in a competitive crowd. We offer unlimited PTO and an in-office role. Our team is passionate about delivering exceptional client experiences and driving customer loyalty.



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