Escrow Account Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Tax Escrow Professional to join our team at TruHome Solutions, LLC. In this role, you will be responsible for the timely and accurate payment of real estate taxes, monitoring non-escrow taxes, and ensuring compliance with federal, state, and investor guidelines.
Key Responsibilities:
- Phone and Correspondence Management: Handle customer inquiries regarding real estate taxes, monitor the tax inbox, and facilitate delivery and processing of tax files between vendors and our mortgage servicing system.
- Tax Compliance: Adhere to all relevant federal, state, and investor guidelines for payment of real estate taxes and ensure knowledge of these regulations.
- Customer Service: Provide exceptional service to internal and external customers, interacting positively with mortgage servicing and taking appropriate steps to avoid risk.
Requirements
This position requires a high school diploma or equivalent, at least 2 years' experience in tax escrow accounts, and excellent organizational, analytical, and problem-solving skills. You must also be able to manage multiple projects simultaneously, work under pressure, and maintain confidentiality.
Compensation
The estimated annual salary for this role is $65,000 - $75,000, depending on experience.
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