Patient Access Coordinator

2 weeks ago

Doral, Florida, United States University of Miami Full time

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process.

To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Transforming Lives

The University of Miami stands as a premier research institution and academic medical center in the United States, recognized as one of the largest private employers in South Florida.

With a workforce exceeding 16,000 faculty and staff, the University is dedicated to excellence, driven by a profound mission to transform and enhance the lives of students, patients, community members, and individuals globally.

The University is devoted to cultivating a culture of inclusivity, ensuring that every individual feels valued and has the opportunity to contribute meaningfully.

Guided by the principles of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT), the University community collaborates to foster an environment characterized by purpose, excellence, community, and service.

The Patient Access department presents an exciting opportunity for full-time Patient Registration Representatives across various locations.


Key Responsibilities:
Conduct all on-site patient access registration functions efficiently while ensuring patient safety, quality, service standards, and reimbursement compliance.
Adhere to all established UHealth policies and procedures related to Patient Access as well as State and Federal regulations.

Identify and collect patient self-pay responsibilities, including co-pays, deductibles, co-insurances, self-pay discount rates, global packages, and outstanding balances for both technical and professional components.


Essential Knowledge, Skills, and Abilities:
Exceptional verbal and written communication skills in English; bilingual abilities (English/Spanish, English/Creole, English/French, English/Arabic) are advantageous.
Strong critical thinking, analytical, troubleshooting, problem resolution, and customer service skills are essential.
Proficient mathematical and cash management abilities.
Familiarity with medical terminology is preferred.
Capacity to function as a vital team member with minimal supervision in a fast-paced, complex, and high-pressure environment.

Outstanding interpersonal skills and the ability to collaborate effectively with physicians, colleagues, other departments, and patients of diverse ages and backgrounds.

Proficient in computer usage and capable of navigating multiple systems, acquiring proficiency in various electronic systems.


Minimum Qualifications:
A High School Diploma is required; a Bachelor's degree is preferred.

Experience as a Patient Access Representative: Minimum of one (1) year in customer service; experience in a healthcare setting is preferred.

Experience as a Patient Access Representative: Minimum of two (2) years in customer service; experience in a healthcare setting is preferred.

Experience as a Patient Access Representative: Minimum of three (3) years in customer service; experience in a healthcare setting is preferred.

Any relevant combination of education, experience, and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more.
Patient safety is a top priority.

During the Influenza season, the University Of Miami Miller School Of Medicine mandates that all employees who provide ongoing services to patients or work in patient care areas receive an annual influenza vaccination.

Failure to comply will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
c101

#J-18808-Ljbffr

  • Patient Access Associate

    1 day ago

    Doral, Florida, United States University of Miami Full time

    Job SummaryThe University of Miami is seeking a highly skilled and customer-focused Patient Access Associate to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support to our patients and families.Key ResponsibilitiesServe as the first point of contact for patients and families,...

  • Healthcare Access Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Overview:The University of Miami is seeking a dedicated Healthcare Access Coordinator to join our Patient Access department. This full-time role is essential in ensuring a seamless experience for our patients at the UHealth campus.Key Responsibilities:- Coordinate various complex tasks that support the revenue cycle and clinic operations, enhancing...

  • Patient Access Specialist 1

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Title: Patient Access Representative 1 (On-Site)Location: Doral, FLEmployment Type: Full-timeJob Overview:The Patient Access department is seeking a dedicated and proactive Patient Access Representative 1 to join our team on-site at the UHealth campus. This role is essential in ensuring a seamless patient experience and upholding the highest...

  • Healthcare Patient Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Overview:The University of Miami is seeking a dedicated Healthcare Patient Coordinator to enhance patient access to necessary services. This role involves identifying obstacles to care, coordinating treatment plans, and ensuring effective follow-up on services prescribed by healthcare providers.Key Responsibilities:Offer personalized support to...

  • Healthcare Patient Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami - Miller School of Medicine Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System is excited to announce a...

  • Healthcare Access Coordinator 1

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Title: Patient Access Representative 1 (On-Site)Location: Doral, FLEmployment Type: Full-timeJob Overview: The Patient Access department is seeking a dedicated Patient Access Representative 1 to join our team on-site at the UHealth campus. This role is crucial in ensuring a positive experience for our patients and visitors.Key Responsibilities:1....

  • Healthcare Patient Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami - Miller School of Medicine Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System is excited to announce a...

  • Healthcare Patient Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Overview:The University of Miami Health System is seeking a dedicated Patient Navigator to enhance patient experiences and streamline access to healthcare services. This role is pivotal in ensuring that patients receive the necessary support and resources throughout their healthcare journey.Key Responsibilities:1. Conduct comprehensive patient...

  • Healthcare Patient Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Overview:The University of Miami Health System is seeking a dedicated full-time Patient Navigator. This role is essential in enhancing patient access to medical services and ensuring a seamless healthcare experience.Key Responsibilities:1. Conduct thorough patient assessments to gather necessary information for effective treatment planning.2....

  • Patient Care Coordination Specialist

    2 weeks ago

    Doral, Florida, United States Jackson Health System Full time

    Department: Case Management AcuteOverview: At Jackson Health System, we pride ourselves on being a leader in medical excellence and community care. Our organization has a rich history of providing high-quality healthcare services, and we are committed to continuous improvement and innovation in patient care.Position Summary: The Patient Care Coordination...

  • Patient Services Supervisor

    2 weeks ago

    Doral, Florida, United States Aidaly Corp Full time

    Position Overview:The Patient Services Supervisor is accountable for overseeing the daily operations of direct patient care services within the Agency. This includes conducting assessments, supervising staff, reviewing patient records, and engaging in quality assurance activities.Reporting Structure: This role reports directly to the Head of Clinical...

  • Educational Program Coordinator

    5 days ago

    Doral, Florida, United States Florida International University Full time

    Job SummaryThe Herbert Wertheim College of Medicine at Florida International University is seeking a highly organized and detail-oriented Educational Program Coordinator to join their team. This role will be responsible for managing the onboarding and training of learners in the Neighborhood Help (NHELP) program, including medical, nursing, social work, and...

  • Clinical Education Program Coordinator

    1 day ago

    Doral, Florida, United States Florida International University Full time

    Job SummaryThe Herbert Wertheim College of Medicine at Florida International University is seeking a highly organized and detail-oriented Clinical Education Program Coordinator to join their team. This role will be responsible for managing the onboarding, assignment, and training of learners to the Neighborhood Help (NHELP) program, including medical,...

  • Facilities Coordinator

    3 days ago

    Doral, Florida, United States Net2source Full time

    Job SummaryWe are seeking a skilled Maintenance Scheduler to join our team at Net2Source. As a key member of our operations team, you will be responsible for planning and scheduling maintenance activities to ensure the smooth operation of our facilities.Key ResponsibilitiesManage routine and emergency service requests for both daily incoming and after-hours...

  • Patient Scheduling and Authorization Specialist

    2 weeks ago

    Doral, Florida, United States Nicklaushealth Full time

    Position OverviewThe Patient Scheduling and Authorization Specialist at Nicklaus Health plays a crucial role in facilitating the scheduling of appointments and managing authorizations for the Colorectal Center. This position requires collaboration with various departments and external entities to ensure a smooth scheduling process.Key Responsibilities-...

  • Surgical Services Coordinator

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Title: Surgery Service Representative - Digestive Health Scheduling CenterEmployment Type: Full TimeLocation: Miami, FLJob Overview:This role is essential in managing credentialing processes, coordinating operating room schedules, and ensuring accurate record reconciliation. The individual will be tasked with reviewing documentation for adherence to...

  • Operating Room Coordination Specialist

    2 weeks ago

    Doral, Florida, United States University of Miami Full time

    Position Overview:The Operating Room Coordination Specialist plays a vital role in the management of surgical schedules within the Digestive Health Scheduling Center. This full-time position is essential for ensuring the smooth operation of surgical services.Key Responsibilities:1. **Schedule Management:** - Assist in the organization and maintenance of...

  • Fitness Coordinator

    1 month ago

    Doral, Florida, United States Aquila Full time

    Position Title: Fitness Coordinator About The Organization: Inspire others and change lives through your energy and passion for fitness and well-being. Make a transformational impact on people's health engagement. Join our group of entrepreneurial professionals and become part of a fun and winning team Aquila is an award-winning on-site health and fitness...

  • Veterinary Client Service Coordinator

    1 week ago

    Doral, Florida, United States Innovetive Petcare Full time

    Job Summary:We are seeking a highly skilled and compassionate Pet Care Receptionist to join our team at Innovetive Petcare. As a key member of our front office staff, you will be responsible for delivering exceptional customer service, handling administrative tasks, and supporting our veterinary team.Key Responsibilities:Customer Service: Provide friendly...

  • Administrative Operations Coordinator

    2 weeks ago

    Doral, Florida, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) is dedicated to addressing the most severe humanitarian emergencies, working to restore health, safety, education, economic stability, and empowerment to individuals affected by conflict and disaster. Established in 1933 at the urging of Albert Einstein, the IRC stands as one of the largest international humanitarian...