Phlebotomy Specialist

2 days ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Job Summary

We are seeking a skilled Clinical Registration and Phlebotomy Specialist to join our team at Penn Medicine Lancaster General Health. The successful candidate will be responsible for providing complete and accurate patient scheduling, registration, insurance verification, ordering of tests, and coordination of applicable screening, diagnostic, physician office, and outpatient hospital services.

Key Responsibilities
  1. Coordinates and communicates effectively during increased volumes or with complex patients.
  2. Performs venipuncture and capillary specimen collection in an ambulatory setting.
  3. Validates patient identity, specimen integrity, and maintains working knowledge of specimen requirements and all clinical protocols.
  4. Documents all stages of specimen collection in required computer systems.
  5. Performs complete and accurate patient registration including walk-in, check-in, and/or scheduled appointments.
  6. Supports inbound and outbound calls to or from patients, guests, or appropriate parties as needed to provide services.
  7. Verifies patient, guarantor, coverage, and hospital account information.
Requirements
  • High school diploma or equivalent.
  • CPR Certification - American Heart Association (AHA) Basic Life Support.
  • One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
  • One (1) year experience with basic keyboarding, personal computer use, and other office setting equipment.
Preferred Qualifications
  • Previous phlebotomy or registration experience.
  • One (1) year of Epic (or equivalent Electronic Medical Record) experience.

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