Phlebotomy and Customer Service Specialist
5 days ago
We are seeking a highly skilled Phlebotomy and Customer Service Specialist to join our team at the Downtown Pavilion Lab. This part-time evening shift position requires strong clinical skills, excellent communication abilities, and a commitment to providing exceptional patient care.
Key Responsibilities- Perform venipuncture and capillary specimen collection in an ambulatory setting.
- Validate patient identity, specimen integrity, and maintain working knowledge of specimen requirements and clinical protocols.
- Document all stages of specimen collection in required computer systems.
- Register patients, including walk-in, check-in, and scheduled appointments.
- Support inbound and outbound calls to or from patients, guests, or appropriate parties as needed.
- Verify patient, guarantor, coverage, and hospital account information.
- Perform required referral/authorization processes and enter orders for applicable tests.
- High school diploma or equivalent.
- CPR Certification - American Heart Association (AHA) Basic Life Support.
- One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
- One (1) year experience with basic keyboarding, personal computer use, and other office setting equipment.
- Previous phlebotomy or registration experience.
- One (1) year of Epic (or equivalent Electronic Medical Record) experience.
PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package, including 100% tuition assistance, paid time off, and health, dental, and vision coverage.
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Phlebotomy and Customer Service Specialist
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob Title: Phlebotomy & Customer Service SpecialistWe are seeking a highly skilled and detail-oriented Phlebotomy & Customer Service Specialist to join our team at Lancaster General Health. As a key member of our outpatient services team, you will be responsible for providing exceptional patient care and customer service while performing phlebotomy and...
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Phlebotomy and Customer Service Specialist
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy and Customer Service Specialist to join our team at Lancaster General Health. As a key member of our laboratory team, you will be responsible for providing exceptional patient care and customer service while performing phlebotomy and registration duties.Key ResponsibilitiesPerform...
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob Title: Phlebotomy & Customer Service SpecialistJoin our team as a Phlebotomy & Customer Service Specialist at Norlanco Outpatient Center in Elizabethtown, PA. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and customer service while performing phlebotomy and registration duties.Key...
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Phlebotomy and Customer Service Specialist
5 days ago
Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy and Customer Service Specialist to join our team at Lancaster General Health. As a key member of our ambulatory care team, you will be responsible for providing exceptional patient care and customer service while performing phlebotomy and registration duties.Key ResponsibilitiesPerform...
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Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy and Customer Service Specialist to join our team at Penn Medicine Lancaster General Health. This is a part-time evening shift position that requires strong clinical skills and excellent customer service abilities.Key ResponsibilitiesProvides complete and accurate patient scheduling,...
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Phlebotomy and Customer Service Specialist
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryAs a Phlebotomy and Customer Service Specialist at Lancaster General Health, you will play a vital role in providing exceptional patient care and support. This part-time position requires a strong clinical background in phlebotomy, EKG, and point-of-care testing, as well as excellent communication and customer service skills.Key...
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Phlebotomy and Customer Service Specialist
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryAs a Phlebotomy and Customer Service Specialist at Lancaster General Health, you will play a vital role in providing exceptional patient care and support. Your primary responsibilities will include performing phlebotomy procedures, registering patients, and coordinating patient scheduling and insurance verification.Key ResponsibilitiesPerform...
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy and Customer Service Specialist to join our team at Lancaster General Health. As a key member of our outpatient laboratory team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our laboratory services.Key ResponsibilitiesPerform...
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Phlebotomy and Customer Service Specialist
5 days ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeAs a Phlebotomy & Customer Service Specialist at Penn Medicine Lancaster General Health, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Perform venipuncture and capillary specimen collection in an ambulatory setting.Validate patient identity, specimen integrity, and maintain working knowledge of specimen...
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Phlebotomy and Customer Service Specialist
5 days ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob DescriptionAt Penn Medicine Lancaster General Health, we are seeking a highly skilled and detail-oriented individual to fill the role of Phlebotomy and Customer Service Specialist. This position will be based at our Downtown Pavilion Lab and will require the ability to work effectively in a fast-paced environment.Key Responsibilities:Provides complete...
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Phlebotomy and Customer Service Specialist
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Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy and Customer Service Specialist to join our team at Norlanco Outpatient Center. As a key member of our laboratory team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our phlebotomy services.Key ResponsibilitiesPerform venipuncture...
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Phlebotomy and Customer Service Specialist
1 month ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled Phlebotomy and Customer Service Specialist to join our team at the Downtown Pavilion Lab. This part-time evening shift position requires excellent communication and clinical skills to provide exceptional patient care and support.Key ResponsibilitiesPerform venipuncture and capillary specimen collection in an...
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