Human Resources Support Specialist

2 weeks ago


Haverhill, Massachusetts, United States Iacofano Group, LLC Full time

Job Type

Full-time

Position Overview

The HR Administrative Assistant plays a vital role in supporting the human resources department by ensuring the efficient management of employee records and providing assistance in various HR functions.

Duties and Responsibilities

As an HR Administrative Assistant, your responsibilities will include:

  • Maintaining precise and current human resource documentation and files.
  • Responding to common inquiries from candidates and employees regarding standard policies, benefits, and hiring procedures; escalating complex issues to senior HR personnel.
  • Conducting regular audits of HR records to verify that all necessary documents are collected and properly organized.
  • Providing administrative support to the HR team.
  • Assisting with payroll-related tasks, including processing and addressing employee inquiries.
  • Serving as a point of contact between the organization and external benefits providers, including health and retirement plan vendors.
  • Facilitating initial recruitment processes such as resume evaluations, preliminary phone interviews, and scheduling in-person meetings.
  • Collaborating with external partners to enhance candidate engagement.
  • Conducting or assisting with orientation for new hires.
  • Supporting the planning and execution of special events, including benefits enrollment sessions, company-wide meetings, and employee recognition activities.
  • Performing additional duties as assigned.
  • Creating training materials and standard operating procedures (SOPs).
  • Monitoring and ensuring the completion of employee performance reviews.
  • Overseeing compliance training and video completion.

Required Skills and Abilities:

To be successful in this role, candidates should possess:

  • Proficiency in payroll management and human resource information systems (HRIS), with a preference for experience in Paylocity.
  • Strong verbal and written communication skills.
  • Exceptional interpersonal abilities to handle sensitive and confidential matters with professionalism.
  • Excellent organizational skills and meticulous attention to detail.
  • Proficiency in Microsoft Office Suite or similar software.
  • Experience with QuickBooks or a background in accounting is advantageous.

Education and Experience:

Applicants should have:

  • An associate's degree or higher in a relevant field.
  • Prior experience in a related office environment is preferred.


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