Service Coordinator

3 days ago

Mankato, Minnesota, United States Numotion Full time
Job Summary

We are seeking a highly skilled Service Coordinator to join our team at Numotion, the nation's leading provider of Complex Rehabilitation Technology. As a Service Coordinator, you will play a critical role in receiving and implementing service and repair requests, coordinating the timely provision of services, and facilitating order movement through our order processing system.

Key Responsibilities
  • Assist customers with service & repair requests, enter and maintain accurate data in order processing system while progressing orders through to completion.
  • Release purchase orders for replacement parts accurately and in a timely manner, facilitating completion of warranty and RA documentation as appropriate.
  • Respond to customer inquiries, requests, and complaints in a timely manner, working with other staff members to increase customer satisfaction and turnaround times; communicate to customers their financial responsibility.
  • Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
  • Coordinates scheduling & routing of service techs on request.
  • Reconciles routes and daily schedules to ensure proper allocation of service technician's time, reporting discrepancies to management.
  • Meets all set productivity and performance standards.
  • Participates in Service & Repair initiatives to continually improve department results.
  • Other duties as assigned by manager.
Requirements
  • High school diploma or general education degree (GED) or equivalent combination of experience and education.
  • Minimum one year of customer service experience.
Preferred Qualifications
  • Strong communication skills, both written and verbal.
  • Strong listening, organization and priority setting skills.
  • Ability to work in a fast-paced environment and juggle multiple priorities.
  • Ability to think quickly, assess a situation and make a sound decision.
  • Ability to provide best-in-class customer service.
  • Working knowledge of service order processing experience.
  • Knowledge of complex rehab equipment and products.
  • Prior experience working in durable medical equipment industry.
  • Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
  • Knowledge of MS Word, Excel, PowerPoint, and Outlook.

  • Food Service Coordinator

    1 week ago

    Mankato, Minnesota, United States Muddy Cow Full time

    Job OverviewPosition SummaryThe Food Service Coordinator acts as a vital link between patrons and the culinary team, ensuring that orders are delivered to tables promptly and accurately.Key ResponsibilitiesFacilitates the communication of food orders to the kitchen staff.Conducts inspections of all prepared dishes prior to their delivery to guests.Ensures...

  • Financial Services Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Compeer Financial Full time

    Join Compeer Financial, a leader in supporting rural America, as we seek dedicated and innovative professionals to enhance our Top Workplace culture.Position Overview:This role is pivotal in delivering exceptional service to both internal and external clients by evaluating financial data, processing loan servicing requests, and engaging in various...

  • Meal Service Coordinator

    1 week ago

    Mankato, Minnesota, United States Ecumen Full time

    Role Overview:As a vital member of our culinary team, you will deliver outstanding dining experiences to our residents, their families, and guests. Your commitment to providing a welcoming atmosphere is essential in ensuring that everyone feels valued and appreciated.Key Responsibilities:1. Serve meals to residents according to their dietary requirements and...

  • Proposal Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Bolton & Menk, Inc. Full time

    Proposal CoordinatorCategory: ProfessionalOverview:Bolton & Menk, Inc. is seeking a talented Proposal Coordinator to join our dynamic team. This role is ideal for individuals with a flair for technical writing and design, tasked with crafting compelling and visually appealing proposals. You will collaborate closely with project managers and technical experts...

  • Office Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Atwood Management Full time

    Office Coordinator Job OverviewThe Office Coordinator at Atwood Management plays a pivotal role in delivering vital assistance to the Leasing, Homeowners Association, Maintenance, Accounting, and Management Departments. This position emphasizes fostering positive interactions with tenants and clients, resolving issues with outstanding customer service...

  • Lead Culinary Operations Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Morrison Healthcare Full time

    LEAD CULINARY OPERATIONS COORDINATOR - RETAIL (FULL-TIME)We are seeking to fill a position for a LEAD CULINARY OPERATIONS COORDINATOR - RETAIL.Schedule: Full-time; Monday - Friday, 8:00 am - 4:00 pm. Availability for every other weekend is necessary.Requirements: Previous experience in a similar role is essential. Candidates must comply with COVID-19...

  • Customer Support Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Twin City Staffing Full time

    Twin City Staffing is actively looking for a Customer Support Coordinator to enhance our team. This role offers a wonderful chance to excel in a dynamic and encouraging workplace. As a key player in client relations, you will provide essential administrative assistance and support for client services.If you have strong computer proficiency, excellent...

  • Office Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Brothers That Just Do Gutters - RochesterMankato Full time

    Job OverviewPerks of Joining Us:Employee discounts availableComplimentary uniforms providedGrowth opportunities within the companyPaid time off benefitsComprehensive training and development programsAttractive salary packageBecome Part of Our TeamRole: Administrative AssistantOur commitment is to deliver outstanding service by investing in our workforce,...

  • Caregiver Scheduling Coordinator

    5 days ago

    Mankato, Minnesota, United States New Perspective Senior Living LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Caregiver Scheduling Coordinator to join our team at New Perspective Senior Living LLC. As a Caregiver Scheduling Coordinator, you will be responsible for arranging staff coverage for the care team department based on established guidelines under the direction of the Care Team Manager.Key...

  • Clinical Operations Coordinator

    1 week ago

    Mankato, Minnesota, United States Mankato Clinic Full time

    Job SummaryMankato Clinic is seeking a highly skilled Patient Support Coordinator to join our team. As a Patient Support Coordinator, you will play a vital role in ensuring the smooth operation of our clinic by providing exceptional patient care and support.Key ResponsibilitiesRepresent the Mankato Clinic by providing excellent customer service and ensuring...

  • Residential Program Coordinator

    7 days ago

    Mankato, Minnesota, United States Dungarvin Full time

    Job DescriptionCompany OverviewDungarvin is a leading provider of support services for individuals with intellectual and developmental disabilities. Our mission is to empower people with disabilities to live life to the fullest.Job SummaryThe Residential Program Coordinator (RPC) is a critical role in our organization, responsible for coordinating a variety...

  • Environmental Resources Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Blue Earth County, MN Full time

    Salary: $67,974.40 Annually Location: Mankato, MN Job Type: Full Time Department: Property and Environmental Resources DESCRIPTION Under the general oversight of the Property & Environmental Resources Supervisor, this role is essential in fulfilling the objectives of the Property and Environmental Resources Department by delivering high-quality services to...

  • Investor Relations Coordinator

    1 week ago

    Mankato, Minnesota, United States Tailwind Group Inc Full time

    Job OverviewThe Investor Relations Coordinator plays a pivotal role in orchestrating investor events and providing essential support to the Investor Relations division. A successful candidate will excel in delivering outstanding service to our investors, assist the team with various administrative tasks, foster relationships across departments, and recognize...

  • Investor Relations Coordinator

    1 week ago

    Mankato, Minnesota, United States Tailwind Group Inc Full time

    Job OverviewThe Investor Relations Coordinator plays a pivotal role in orchestrating investor-focused events and providing comprehensive support to the Investor Relations division. A successful candidate will excel in delivering outstanding service to our investors, assist the team with various administrative tasks, foster interdepartmental relationships,...

  • Registered Nurse

    6 days ago

    Mankato, Minnesota, United States Mayo Clinic Full time

    About Mayo ClinicMayo Clinic is a world-renowned healthcare organization that values innovation, diversity, and excellence in patient care. As a leading provider of medical services, we strive to deliver exceptional patient experiences and outcomes.Job SummaryWe are seeking a highly skilled Registered Nurse to join our team as a Patient Care Coordinator. In...

  • Preschool Education Coordinator

    2 weeks ago

    Mankato, Minnesota, United States YMCA OF MANKATO, INC Full time

    Position Overview:The Preschool Education Coordinator will support the Preschool Director in guiding the program and overseeing classroom staff while executing the educational curriculum effectively. This role requires collaboration with fellow educators and administrative personnel to fulfill the mission and vision of the Preschool. Key...

  • Patient Service Representative

    5 days ago

    Mankato, Minnesota, United States Vitreoretinal Surgery PLLC Full time

    Job SummaryWe are seeking a highly organized and patient-focused individual to join our team as a Patient Service Representative. As a key member of our medical practice, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Intake and Care: Greet and check-in patients,...

  • Customer Support Coordinator

    2 weeks ago

    Mankato, Minnesota, United States Taylor Corporation Full time

    Join Our Team Taylor Corporation is excited to introduce 'DailyPay', allowing you to access your earnings from your very first day. Say goodbye to waiting for your paycheck! As a family-owned business, we are committed to fostering the growth and potential of our employees, ensuring that every team member has the opportunity for security and advancement. We...

  • Guest Services Representative

    2 weeks ago

    Mankato, Minnesota, United States Mankato Hilton Garden Inn Full time

    Guest Services Representative Job OverviewWe are looking for a personable and accommodating Guest Services Representative to become a vital part of our team at Mankato Hilton Garden Inn. In this role, you will be responsible for managing all facets of guest experiences at our establishment. Your duties will encompass welcoming guests, overseeing...

  • Medical Customer Service Representative

    6 days ago

    Mankato, Minnesota, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center team, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors to ensure their eligibility to...