Refugee Support Specialist

2 weeks ago


Phoenix, Arizona, United States Lutheran Social Services of the Southwest Full time

About Us:

Lutheran Social Services of the Southwest is a dedicated non-profit organization committed to enhancing the lives of individuals and families throughout Arizona.

Our mission is to foster collaborative community partnerships that empower individuals and strengthen families.

Position Overview:

The Case Manager I plays a crucial role in providing essential support and guidance to refugee clients as they navigate the complexities of resettlement. This position offers a fulfilling opportunity to make a significant impact in the lives of those seeking stability and independence.

Key Responsibilities:

  1. Uphold the organization's mission and strategic objectives while delivering client-centered services.
  2. Demonstrate expertise in refugee services, ensuring successful resettlement through direct case management.
  3. Develop individualized Self-Sufficiency Plans to assist clients in achieving their goals and overcoming barriers.
  4. Identify client needs and facilitate appropriate referrals to internal and external resources.
  5. Collaborate with various teams to ensure comprehensive service delivery for refugees.
  6. Maintain knowledge of relevant programs and guidelines to provide accurate information and support.
  7. Document all case management activities and client interactions in required databases.
  8. Participate in team meetings and training sessions to enhance service delivery.

Qualifications:

  • Bachelor's Degree in social work, psychology, sociology, or a related field is preferred.
  • Experience in social services, particularly with immigrant populations, is advantageous.
  • Ability to communicate effectively in English; bilingual skills are a plus.
  • Strong problem-solving skills and the ability to work independently.
  • Valid driver's license and reliable transportation are required.

Work Environment:

This role may involve occasional travel and requires the ability to work in diverse environments while maintaining a professional demeanor.

All positions at Lutheran Social Services of the Southwest require a background check.



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