Immigrant Support Services Coordinator

2 weeks ago

Phoenix, Arizona, United States Lutheran Immigration and Refugee Service Full time
Position Overview

This role is integral to our mission-driven organization, dedicated to enhancing the lives of unaccompanied immigrant children. The Immigrant Support Services Coordinator will report directly to the HS/PRS Regional Supervisor and will be responsible for delivering virtual case management and supportive referrals to children who have recently been released from federal custody.

About Us

Global Refuge, previously known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit organization committed to assisting newcomers in their pursuit of safety and the American dream. Since our inception in 1939, we have provided refuge and support to those in crisis, serving over 750,000 individuals globally. Our comprehensive services are designed to empower individuals, families, and children as they navigate their new lives in the United States, focusing on refugee resettlement, economic empowerment, and family reunification.

Benefits

We recognize that attracting and retaining top talent is essential for our growth. Therefore, we offer a competitive benefits package that includes:
  • Medical, dental, and vision coverage available from the first day of employment
  • Professional development opportunities and tuition reimbursement
  • Generous paid time off, including 20 vacation days, 12 sick days, and 12 paid holidays
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
  • Company 403(b) contribution of 3%, with an additional 7% match that vests immediately
  • Family Building benefits for reproductive procedures, adoption, and foster care assistance
  • An annual wellness benefit that can be tailored to support personal needs, including funding for enrichment classes, gym memberships, and healthy eating plans

Core Responsibilities

The Immigrant Support Services Coordinator will:
  • Conduct virtual assessments to ensure the safety and suitability of the child’s placement with their caregiver (sponsor) while providing information on community resources to address identified needs.
  • Focus on virtual case management that includes screening for needs and facilitating community-based referrals to ensure the child’s enrollment in school, access to legal information, and stability in their placement.
  • Utilize best practices in social work to conduct thorough assessments of the child’s needs and required services.
  • Maintain consistent and timely communication with the supervisor regarding any case-related issues, including child safety, educational access, or legal services.
  • Participate in ongoing supervision and submit detailed documentation in accordance with organizational policies and procedures.
  • Perform additional duties as assigned.

Qualifications

The ideal candidate will possess:
  • A high school diploma or equivalent; a Bachelor’s degree in Social Work, Psychology, or a related field is preferred.
  • A minimum of one year of experience working with children and youth.
  • Excellent verbal and written communication skills.
  • Bilingual proficiency in Spanish and English is required.
  • Proficiency in Microsoft Office applications.
  • A commitment to the core mission and values of LIRS, with a focus on empowering refugees and migrants.

Special Requirements

Applicants must be willing to:
  • Clear a criminal background check.
  • Request and clear a Child Abuse and Neglect background check in all states lived within the past five years, with renewals as necessary.
  • Obtain a negative TB Test annually.
  • Complete an FBI fingerprint check every five years.

Equal Opportunity Employment

Global Refuge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

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