Immigrant Child Support Specialist

2 weeks ago

Phoenix, Arizona, United States Lutheran Immigration and Refugee Service Full time

Are you dedicated to making a positive impact in the lives of unaccompanied immigrant children?

As a vital member of our organization, the HS/PRS Case Manager will be responsible for delivering essential case management and support services to unaccompanied minors who have been released from federal custody.

Location: Remote options available across multiple states.

Global Refuge, previously known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit organization committed to assisting newcomers in their pursuit of safety and a better life. Since our inception in 1939, we have been dedicated to providing compassionate support to individuals and families in crisis. Our comprehensive services include refugee resettlement, assistance for asylum seekers, economic empowerment, and family reunification for unaccompanied children. To date, we have positively impacted the lives of over 750,000 individuals globally.

We recognize that attracting and retaining top talent is crucial for our mission. Therefore, we offer a competitive benefits package that includes:

  • Medical, dental, and vision coverage starting on your first day of employment.
  • Opportunities for professional development and tuition reimbursement.
  • Generous paid time off, including 20 vacation days, 12 sick days, and 12 paid holidays.
  • Fully paid parental leave for 12 weeks and up to 12 weeks of fully paid FMLA leave.
  • A 403(b) retirement plan with a 3% company contribution and an additional 7% match that vests immediately.
  • Family Building benefits for reproductive health, adoption, and foster care support.
  • An annual wellness benefit that can be tailored to meet your personal needs, including funding for enrichment classes, gym memberships, and healthy eating plans.

Key Responsibilities:

  • Conduct home visits and phone consultations to evaluate the safety and suitability of placements for children with their caregivers.
  • Provide ongoing case management, focusing on identifying and addressing the needs of children in areas such as placement, safety, education, health, and legal matters.
  • Deliver crisis intervention services directly or connect families with necessary resources to ensure the safety and well-being of minors during emergencies.
  • Maintain thorough documentation in accordance with organizational policies and procedures.
  • Utilize best practices in social work to assess the progress of children and the effectiveness of services provided.
  • Communicate regularly and promptly with supervisors regarding any concerns related to the safety and stability of children in care.
  • Engage in ongoing supervision and professional development.
  • Perform additional duties as assigned.

Qualifications:

  • Bachelor's degree in Social Work or a related field, or equivalent experience.
  • A minimum of one year of experience in child welfare programs.
  • Familiarity with community resources and the ability to connect families with appropriate services.
  • Strong clinical and crisis intervention skills.
  • Excellent verbal and written communication abilities.
  • Critical thinking and analytical skills.
  • Proficiency in Microsoft Office applications.
  • Willingness to travel up to 70% of the time.
  • Fluency in Spanish is required.
  • Experience working with refugee or immigrant children is preferred.
  • Cross-cultural or international experience is a plus.

Special Requirements:

  • A valid driver's license is mandatory.
  • Must successfully pass an FBI background check and a CA/N check for every state of residence in the past five years.

Global Refuge is an equal opportunity employer. We encourage applications from all qualified individuals without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We provide a competitive salary and a comprehensive benefits package in a supportive and innovative work environment. Salaries are determined based on market data and reflect the education, skills, and requirements for the role.

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