Youth Services Intake Coordinator

2 weeks ago

GondrecourtleChâteau, Grand Est, United States FACE TO FACE HEALTH & COUNSELING SERVICES, INC Full time

ORGANIZATION OVERVIEW:


Face to Face Health and Counseling Services, Inc. is a dedicated non-profit organization focused on promoting economic and health equity for young individuals aged 11–24.

Our comprehensive approach encompasses various services including housing assistance, mental health support, medical care, youth justice, education, employment, and community outreach.

We employ a strengths-based and trauma-informed methodology, prioritizing the needs of young people affected by systemic racism and other forms of marginalization.

Established in 1972, we serve over 3,000 youth each year.

JOB SUMMARY:


The Youth Services Intake Coordinator is tasked with performing intakes at SafeZone, our day shelter designed for youth facing homelessness.

This role involves engaging with new youth, gathering essential information, evaluating their immediate needs, and linking them to both on-site and community resources.

Additionally, this position acts as the primary assessor for the Coordinated Entry System for youth in Ramsey County, serving as a crucial access point for dedicated housing solutions.

Responsibilities include working with youth who may be sleeping in shelters, outdoors, in unsuitable living conditions, or escaping domestic violence to complete a Coordinated Entry Assessment, which prioritizes them for housing programs based on their unique circumstances.

This position entails a commitment of 37.5 hours per week.

RESPONSIBILITIES:
Conduct intakes with youth entering SafeZone, accurately inputting their information into our youth database (Apricot);

Connect new youth to available services and supports at Face to Face, particularly addressing immediate needs;

Perform Coordinated Entry assessments with youth experiencing homelessness, both by appointment and on a drop-in basis;

Accurately enter assessments into HMIS (statewide database) in a timely manner;

Assist with daily operations at SafeZone as required;

Train new staff on conducting intakes and Coordinated Entry assessments;

Stay informed on updates to CEYS and HMIS requirements, communicating changes to the team as necessary;

Collaborate with county-wide Coordinated Entry partners to monitor the status of youth on the priority list as needed;

Build and maintain relationships with youth-serving programs both internally and externally;

Deliver exceptional customer service while conducting intakes and assessments, employing a harm reduction and trauma-informed approach;

Provide services guided by evidence-based principles aimed at helping youth overcome homelessness;

Engage with youth in a respectful and meaningful manner;

Manage crises and de-escalate situations calmly and professionally;

Work collaboratively with other staff members to maintain a team-oriented environment; and,

Perform additional duties as assigned.

QUALIFICATIONS:

High School diploma or equivalent required;

B.A. in social services or related field preferred; significant experience may substitute for formal education;

A minimum of 2 years of experience working with homeless or under-resourced youth;

Ability to work independently while exercising sound judgment in involving others when necessary;

Experience with positive youth development and harm reduction methodologies;

Strong interpersonal and communication skills;

High reliability and integrity;

A positive attitude and a commitment to meeting youth needs;

Effective crisis management skills and the ability to handle stressful situations well;

Understanding of homelessness and its impact on youth;

Proven ability to work and communicate effectively with individuals from diverse ethnic, economic, racial, and cultural backgrounds;

Strong time management skills and the ability to prioritize tasks; and,

Attention to detail and proficiency in data entry.


At Face to Face, we are committed to fostering a diverse, inclusive, and authentic workplace. If you are enthusiastic about this role but do not meet every single qualification, we encourage you to apply anyway, as you may be the right candidate for this or other positions.

LOCATION:
This role requires the employee to be onsite.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
Ability to perform the duties outlined in the job description

Ability to fulfill responsibilities typical of an office environment

Appropriate accommodations for physical demands will be made for individuals with disabilities.

PAY & BENEFITS:
Compensation for this position is set at $22.50 per hour, based on qualifications.

Face to Face also provides benefits, including health, dental, short-term disability, long-term disability, life insurance, a 403b account, generous PTO, and paid holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer. We encourage diverse groups, including persons of color, individuals with disabilities, and members of the LGBTQ community to apply. Former clients are also welcome to apply.

If interested, please visit http:
//face2face.prismhr- to apply.

#J-18808-Ljbffr

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