Youth Intake and Assessment Specialist

1 week ago

GondrecourtleChâteau, Grand Est, United States FACE TO FACE HEALTH & COUNSELING SERVICES, INC Full time
ORGANIZATION OVERVIEW:

Face to Face Health and Counseling is a dedicated non-profit organization focused on promoting economic and health equity for youth. Our comprehensive services encompass housing, mental health, medical care, youth justice, education, employment, and community support. We employ a strengths-based and trauma-informed methodology, prioritizing the needs of young individuals affected by systemic racism and other forms of marginalization. Serving over 3,000 youth annually since our inception in 1972, we are committed to making a difference.

JOB SUMMARY:

The Youth Intake and Assessment Specialist plays a crucial role in conducting intakes at SafeZone, our day shelter for youth facing homelessness. This position involves engaging with new youth, gathering essential information, evaluating their immediate needs, and linking them to both on-site and community resources.

Additionally, this role serves as the primary assessor for the Coordinated Entry System for youth in Ramsey County, which acts as a gateway to dedicated housing for those experiencing homelessness. The specialist will work with youth who are sheltered, unsheltered, or fleeing domestic violence to complete a Coordinated Entry Assessment, which prioritizes them for housing programs based on their unique histories and needs.

This position requires a commitment of 37.5 hours per week.

RESPONSIBILITIES:
  • Conduct intakes with youth entering SafeZone, accurately entering their information into our youth database (Apricot);
  • Connect new youth to available services and supports at Face to Face, particularly addressing immediate needs;
  • Perform Coordinated Entry assessments with youth experiencing homelessness on both an appointment and drop-in basis;
  • Quickly and accurately enter assessments into HMIS (statewide database);
  • Assist with daily operations at SafeZone as required;
  • Train new staff on conducting intakes and Coordinated Entry assessments;
  • Stay informed on updates to CEYS and HMIS requirements, communicating changes to the team as necessary;
  • Collaborate with county-wide Coordinated Entry partners to monitor the status of youth on the priority list;
  • Build and maintain relationships with youth-serving programs both internally and externally;
  • Provide exceptional customer service during intakes and assessments, utilizing a harm reduction and trauma-informed approach;
  • Deliver all services guided by evidence-based principles for assisting youth in overcoming homelessness;
  • Engage with youth in a respectful and meaningful manner;
  • Respond to crises and de-escalate situations calmly and professionally;
  • Collaborate with colleagues and maintain a team-oriented environment; and,
  • Perform additional duties as assigned.
QUALIFICATIONS:
  • High School diploma or equivalent required;
  • B.A. in social services or related field preferred; extensive experience may substitute for degree;
  • Minimum of 2 years of experience working with homeless or under-resourced youth;
  • Ability to work independently while exercising sound judgment;
  • Experience with positive youth development and harm reduction strategies;
  • Strong interpersonal and communication skills;
  • High reliability and integrity;
  • Positive attitude and commitment to meeting youth needs;
  • Effective crisis management skills and ability to handle stressful situations;
  • Understanding of homelessness and its impact on youth;
  • Proven ability to communicate effectively with diverse populations;
  • Good time management skills and ability to prioritize tasks; and,
  • Strong attention to detail and proficiency in data entry.
We recognize that not all candidates will meet every qualification. At Face to Face, we are committed to fostering a diverse and inclusive workplace. If you are enthusiastic about this role but do not meet every single requirement, we encourage you to apply, as you may be the right fit for this or other opportunities.

LOCATION:

This role requires the employee to be onsite.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • Ability to perform the duties outlined in the job description;
  • Ability to fulfill responsibilities typical of an office environment.
Appropriate accommodations for physical demands will be made for individuals with disabilities.

PAY & BENEFITS:

The compensation for this position is $22.50 per hour, commensurate with qualifications. Face to Face offers a comprehensive benefits package, including health, dental, short-term and long-term disability, life insurance, a 403b retirement plan, as well as generous paid time off and holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer. We encourage applications from diverse groups, including persons of color, individuals with disabilities, and members of the LGBTQ community.

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