Youth Intake and Assessment Specialist

2 weeks ago

GondrecourtleChâteau, Grand Est, United States FACE TO FACE HEALTH & COUNSELING SERVICES, INC Full time
ORGANIZATION OVERVIEW:

Face to Face Health and Counseling is a non-profit organization committed to promoting economic and health equity for young individuals. Our comprehensive approach encompasses housing, mental health, medical services, youth justice, education, employment, and community support. We adopt a strengths-based and trauma-informed methodology, prioritizing the needs of young people affected by systemic racism and other forms of marginalization. Since our inception in 1972, we have positively impacted the lives of over 3,000 youth each year.

JOB SUMMARY:

The Youth Intake and Assessment Specialist plays a crucial role in conducting assessments at SafeZone, our day shelter for youth facing homelessness. This position involves engaging with new youth, gathering essential information, evaluating their immediate needs, and linking them to available on-site and community resources.

Additionally, this role serves as the primary assessor for the Coordinated Entry System for youth in the region. The Coordinated Entry System acts as a gateway to specialized housing solutions for homeless youth. The specialist will assist youth who are experiencing homelessness in various situations, including those staying in shelters, living outdoors, or fleeing domestic violence, by completing a Coordinated Entry Assessment. This assessment is instrumental in prioritizing youth for housing programs based on their unique histories and needs.

This position entails a commitment of 37.5 hours per week.

RESPONSIBILITIES:
  • Conduct thorough intakes with youth entering SafeZone, ensuring accurate and prompt data entry into our youth database (Apricot);
  • Connect new youth to essential services and supports offered at Face to Face, particularly addressing immediate needs;
  • Perform Coordinated Entry assessments with youth experiencing homelessness, accommodating both appointments and walk-ins;
  • Accurately input assessments into HMIS (statewide database) in a timely manner;
  • Assist with various daily operations at SafeZone as required;
  • Train new staff members on intake procedures and Coordinated Entry assessments;
  • Stay informed about updates to CEYS and HMIS requirements, communicating necessary changes to the team;
  • Collaborate with county-wide Coordinated Entry partners to monitor the status of youth on the priority list as needed;
  • Build and maintain relationships with youth-serving programs both internally and externally;
  • Deliver exceptional customer service during intakes and assessments, utilizing a harm reduction and trauma-informed approach;
  • Provide all services in alignment with evidence-based practices for assisting youth in overcoming homelessness;
  • Engage with youth respectfully and meaningfully;
  • Manage crises and de-escalate situations with professionalism and composure;
  • Foster teamwork and collaboration with other staff members; and,
  • Perform additional duties as assigned.
QUALIFICATIONS:
  • High School diploma or equivalent required;
  • B.A. in social services or related field preferred; extensive experience may be considered in lieu of degree;
  • A minimum of 2 years of experience working with homeless or under-resourced youth;
  • Ability to work independently while exercising sound judgment;
  • Experience with positive youth development and harm reduction strategies;
  • Strong interpersonal and communication skills;
  • High level of reliability and integrity;
  • Positive attitude and a commitment to meeting youth needs;
  • Effective crisis management skills and the ability to handle stressful situations;
  • Understanding of homelessness and its effects on youth;
  • Proven ability to communicate effectively with individuals from diverse backgrounds;
  • Strong time management skills and ability to prioritize tasks; and,
  • Attention to detail and proficiency in data entry.
At Face to Face, we value diversity and inclusivity. We encourage individuals from all backgrounds, including women and people of color, to apply, even if they do not meet every single qualification.

LOCATION:

This role requires the employee to be present on-site.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • Ability to fulfill the responsibilities outlined in the job description;
  • Ability to perform duties typical of an office environment.
Accommodations for physical demands will be provided for individuals with disabilities.

PAY & BENEFITS:

The compensation for this position is $22.50 per hour, commensurate with qualifications. Face to Face offers a comprehensive benefits package, including health, dental, short-term and long-term disability insurance, life insurance, a 403b retirement plan, generous paid time off, and paid holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer. We encourage applications from diverse groups, including individuals of color, people with disabilities, and members of the LGBTQ community.

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