Community Relations Specialist
3 days ago
The City of Charlotte is a thriving metropolis with a rich history and a strong commitment to diversity and inclusion. As a Community Relations Specialist, you will play a critical role in promoting equality and fairness throughout the city.
Responsibilities- Administer the Nondiscrimination Ordinance Program (NDO) to ensure compliance with federal and state laws.
- Provide specialized community relations services to individuals and groups, including training and education on anti-discrimination laws and regulations.
- Investigate complaints of discrimination in public accommodations and employment practices, and participate in conciliation and public hearings.
- Identify community needs and resources to meet those needs, and develop strategies to address social, economic, and community relations issues.
- Collect, research, and analyze information relating to community problems and projects, and prepare and present reports to subcommittees and task forces.
- Develop and maintain contact and working relationships with community groups, special interest groups, and human service agencies.
- Prepare and maintain records and periodic reports.
- Major course work in social work, sociology, or a related field.
- Knowledge of federal and state laws and procedures relating to civil/human rights.
- Thorough knowledge of community needs and human service resources.
- Ability to analyze, investigate, and conciliate individual or group complaints of discrimination and unfair treatment.
- Ability to make decisions independently within general policies and guidelines.
- Ability to organize and clearly communicate ideas and information orally and in writing.
- Ability to analyze complex human service problems and to identify or develop resources to resolve those problems.
- Ability to establish and maintain effective collaborations with community groups, public and private employers, and human service agencies and organizations.
- Experience in human service, community relations programs, or analyzing and investigating equal opportunity complaints.
- Proficient bi-lingual skills.
The City of Charlotte is an Equal Opportunity Employer. All applicants must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
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