Vice President, Inside Sales
2 weeks ago
**Key Responsibilities**
- **Establish and develop** a new Inside Sales division from inception, crafting and executing a strategic plan that effectively addresses customer segments in alignment with the go-to-market framework.
- **Continuously evaluate and enhance** essential sales processes that can be reliably operationalized, creating a transparent execution roadmap that enables the organization to surpass business objectives and scale effectively.
- **Collaborate with fellow sales leaders** to formulate a holistic sales coverage strategy that ensures adequate support for our clients and prospects.
- **Engage in territory planning**, account segmentation, and resource allocation to optimize sales efforts.
- **Define and refine metrics**, measures, and data systems in conjunction with the Finance department.
- **Leverage and adapt** innovative technologies in the sales process.
- **Oversee the recruitment, selection, and onboarding** processes for new Inside Sales team members.
- **Drive and monitor operational processes** and adherence to key sales tools to document the sales workflow, forecasting, lead management, and activities with a strong emphasis on data integrity.
- **Accountable for performance management** and employee development initiatives within Inside Sales.
- **Provide leadership** for the daily operations of Inside Sales to fulfill the mission, achieve key performance indicators, and maintain alignment with the company’s long-term strategic objectives.
- **Guide direct line resources** while also advising on dotted line functions to function as a cohesive go-to-market inside unit.
- **Work in partnership** with support functions in Sales Strategy and Human Resources to devise plans for onboarding new sales talent and to stay updated on Inside Sales solutions, industry trends, and relevant skills.
**Qualifications**
- Bachelor's Degree in Business, Marketing, Finance, or a related field.
- Preferred: Master's Degree in Business, Marketing, Finance, or a related field.
- Preferred: 10+ years of experience in people leadership, with at least 5+ years as a leader of leaders.
- Proven skills in change management and talent development.
- 10+ years of experience in diverse roles within analytical, strategic, growth-oriented positions.
- 3 years of experience in Inside Sales leadership roles.
- Prior experience in building new teams from the ground up and managing organizational change.
- Familiarity with HCM technology sales.
- Experience in small/medium B2B models.
- Strong analytical capabilities.
- Excellent collaboration and team-building skills.
- High degree of initiative.
- Exceptional verbal communication and listening abilities.
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