Automotive Sales Specialist

2 weeks ago


Santa Cruz, California, United States Santa Cruz Nissan Dodge VW Full time
Job Description

Position Title: Vehicle Sales Consultant

Reports to: Sales Manager

Position Summary: The Vehicle Sales Consultant is accountable for selling pre-owned vehicles while achieving gross profit, volume, and customer satisfaction targets. A professional appearance is essential.

Key Responsibilities:

  • Assess each customer's vehicle requirements by asking relevant questions and actively listening.
  • Showcase vehicles, including conducting test drives.
  • Be knowledgeable about incoming inventory, including features and benefits for customers.
  • Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and maintenance schedule, while fostering customer loyalty.
  • Implement a follow-up system to encourage repeat and referral business, enhancing customer satisfaction.
  • Review monthly objectives, weekly activities, and daily plans with the Sales Manager.
  • Understand automotive terminology and stay informed about technological advancements in products to effectively communicate with customers.
  • Comprehend federal, state, and local regulations governing retail auto sales.
  • Introduce customers to Service department staff to highlight the quality and efficiency of available service repairs and maintenance.
  • Report any vehicle lot damage or issues with vehicles to the Sales Manager promptly.
  • Complete all required training as directed by the supervisor.
  • Adhere to policies and procedures outlined in the Employee Handbook.
  • Perform any additional duties as assigned.

Qualifications:

To excel in this role, an individual must successfully fulfill each essential duty. The requirements listed below represent the knowledge, skills, and abilities necessary. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Knowledge, Skills, and Abilities Required:

Education: High school diploma or equivalent.

Experience: None required.

Special Skills: Excellent verbal and written communication skills. Ability to meet a minimum sales quota as per facility standards. Proficiency in personal computer applications, including word processing and spreadsheet software. Valid driver's license and state sales license are required.

Physical Demands and Working Conditions:

The work environment may occasionally be loud. The role may require lifting up to 20 pounds. There is potential exposure to battery acid, gasoline, cleaning chemicals, or other hazardous materials commonly found in a vehicle dealership. Occasional exposure to exhaust fumes or airborne particles may occur.

The compensation structure for this position includes a base hourly wage of $16.00, with potential commission based on sales performance, and a production bonus based on individual or team achievements.

THE ABOVE INFORMATION IS NOT AN EXHAUSTIVE LIST OF DUTIES AND RESPONSIBILITIES OR SKILLS REQUIRED FOR THIS POSITION. IT IS INTENDED TO DESCRIBE THE GENERAL REQUIREMENTS OF THE ROLE.



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