Client Relations Associate

2 weeks ago


Santa Clara, California, United States Sonic Automotive Full time
Job Overview

Company Overview:
At Sonic Automotive, we are a leading name in the automotive retail industry, dedicated to providing exceptional opportunities and support for professional growth. With a network of over 120 dealerships across the nation, we prioritize not just sales, but the success and development of our team members.

Position Summary:
As an Automotive Sales Consultant, you will be instrumental in guiding customers through their vehicle purchasing journey. Your passion for cars and strong communication abilities will enhance the customer experience and contribute to the overall success of our sales team.

Key Responsibilities:

  • Welcome and assist customers with a professional demeanor to identify their needs and recommend appropriate vehicles.
  • Facilitate test drives to demonstrate vehicle features and performance.
  • Maintain current knowledge of vehicle specifications, features, and pricing to provide accurate information to customers.
  • Assist customers throughout the sales process, including vehicle selection, financing options, and trade-in evaluations.
  • Negotiate and finalize sales agreements transparently and in a customer-friendly manner.
  • Conduct follow-ups with customers post-sale to ensure satisfaction and address any concerns.
  • Foster and maintain positive relationships with customers to encourage repeat business and referrals.
  • Collaborate with fellow sales team members and other departments to ensure a seamless customer experience.
  • Engage in sales meetings and training sessions to enhance product knowledge and sales techniques.
  • Work towards achieving both individual and team sales objectives.
  • Utilize effective sales strategies to maximize opportunities.

Qualifications:

  • Strong communication and interpersonal skills.
  • Genuine enthusiasm for automobiles and a commitment to customer service.
  • Able to thrive in a fast-paced environment.
  • High School Diploma or equivalent.
  • Valid driver's license with a clean driving record.
  • All applicants must be authorized to work in the USA.
  • Must successfully pass pre-employment testing, including background checks and drug tests.

Preferred Qualifications:

  • Minimum of 2 years experience in automotive sales.
  • Experience with luxury brand vehicles is a plus.

Compensation:
OTE (On-Target-Earnings): $75,000 - $225,000+ annually
Based on meeting and exceeding sales goals.

Schedule:
FULL TIME
5 days on, 2 days off
Weekend availability required
Showroom Hours:
Monday - Saturday: 9am - 8pm
Sunday: 10am - 6pm

Benefits:

  • Medical, dental, and vision insurance.
  • 401k plan with company match.
  • Accrued Paid Time Off.
  • Closed for Thanksgiving and Christmas.
  • Employee discounts on vehicle purchases and leases.
  • Access to inventory from all our dealerships.
  • Opportunities for career advancement within a Fortune 500 company.

Your information will be kept confidential in accordance with EEOC guidelines.



  • Santa Barbara, California, United States Santa Barbara Auto Group Full time

    Position OverviewClient Relations AssociateWe are seeking a dedicated individual to join our customer support team at Santa Barbara Auto Group, representing a selection of prestigious automotive brands. Our mission is to deliver a "World Class Experience" to our customers at every interaction.Key Responsibilities:As a Client Relations Associate, you will be...


  • Santa Barbara, California, United States Santa Barbara Auto Group Full time

    Client Relations AssociateWe are seeking a dedicated individual to join our team in a vital client relations role within our customer support center. Our organization represents multiple premium automotive brands and is committed to delivering a "World Class Experience" to our clientele at every interaction.Experience in the automotive sector is...


  • Santa Clara, California, United States The Ladders Full time

    About The LaddersThe Ladders is dedicated to enhancing the standards of professional recruitment through innovative solutions that improve the hiring process. Our team is passionately focused on delivering quality service and ensuring that our clients maximize the advantages of our unique offerings.The Ladders stands as a leader in the recruitment industry,...


  • Santa Clara, California, United States BruntWork Pty Ltd Full time

    Company: BruntWork Pty LtdPosition: Customer SupportJob Overview:We are seeking a dedicated Customer Support professional to join our dynamic team. This role offers the flexibility of working from home while providing essential support to our clients.Key Responsibilities:Manage and respond to client emails efficiently.Handle incoming calls with...


  • Santa Clara, California, United States PMT Management Full time

    About Us: At PMT Management, we prioritize our valued clients and align with their aspirations for growth. Our success in fostering enduring and fruitful business partnerships is attributed to our committed Client Relations and Customer Service Team. Their relentless dedication to delivering exceptional service has significantly enhanced the quality of our...


  • Santa Barbara, California, United States Santa Barbara Auto Group Full time

    Customer Service Role We are looking for a committed individual to become part of our team as a Customer Service Role within our support center. Santa Barbara Auto Group, representing multiple premium brands, is dedicated to providing an outstanding experience for our clients. Key Responsibilities:Manage primary customer service tasksExhibit exceptional...


  • Santa Ana, California, United States JLM Strategic Talent Partners Full time

    ABOUT JLM STRATEGIC TALENT PARTNERS At JLM Strategic Talent Partners, we collaborate with both national and international prime contractors to connect them with dependable talent. Our mission is to source and evaluate high-caliber candidates in the industry, aligning them with our partners' current vacancies. We aim to assist our general contractor partners...


  • Santa Ana, California, United States Turner Construction Full time

    Position Overview: The Customer Service Representative plays a pivotal role in ensuring client satisfaction within the brokerage sector. This position demands a comprehensive understanding of client insurance programs, encompassing the associated insurance providers, coverage limits, and reporting protocols.Key Responsibilities:Conduct thorough analysis of...


  • Santa Ana, California, United States Turner Construction Full time

    Position Overview: The Customer Support Associate plays a crucial role in ensuring client satisfaction within the brokerage sector. This position serves as the primary point of contact for clients, necessitating a comprehensive understanding of their insurance programs, including the involved insurance providers, coverage limits, and reporting standards. Key...


  • Santa Barbara, California, United States Santa Barbara Auto Group Full time

    Customer Support Coordinator We are seeking a dedicated individual to take on a vital role in our customer support team at Santa Barbara Auto Group, representing a selection of premium automotive brands. Our goal is to deliver a superior experience to our clients at every interaction. Key Responsibilities: - Engage with customers to provide outstanding...


  • Santa Barbara, California, United States Santa Barbara Auto Group Full time

    Customer Service SpecialistWe are seeking a dedicated individual to take on a vital customer service role within our call center. Santa Barbara Auto Group represents a selection of Premium Brands, and we are committed to delivering a "World Class Experience" to our clients at every interaction.Key Responsibilities:• Provide front-line customer service...

  • Global Executive

    1 week ago


    Santa Clara, California, United States KPMG Full time

    About the RoleWe are seeking a highly skilled and experienced Global Executive & Private Client Group Associate to join our Business Tax Services practice at KPMG.Key ResponsibilitiesSupport and oversee large outsourcing engagements/projects, including cross-border employment-based processes, HR policies, benefits, retirement plans, taxes, and relocation...


  • Santa Clara, California, United States CoSIDA Full time

    Job SummaryThe Media Relations Coordinator will serve as the primary liaison between the media, student-athletes, and coaches for multiple sports. This role will assist the Associate AD, Media Relations with men's basketball coverage and provide support to the full-time media relations staff.Key ResponsibilitiesServe as the primary media relations contact...


  • Santa Clara, California, United States CoSIDA Full time

    Job SummaryThe Media Relations Coordinator will serve as the primary liaison between the media, student-athletes, and coaches for multiple sports. This role will assist the Associate AD, Media Relations with men's basketball coverage and provide support to the full-time media relations staff.Key ResponsibilitiesServe as the primary media relations contact...


  • Santa Maria, California, United States Donna Randolph - State Farm Agent Full time

    Job OverviewPosition Available: Client Relations SpecialistCompany: Donna Randolph - State Farm AgentDonna Randolph is seeking a detail-oriented and dependable professional to manage administrative responsibilities and support insurance agents in attracting and retaining clientele. As a Client Relations Specialist within our agency, your meticulous attention...


  • Santa Clara, California, United States Veterans Sourcing Group LLC Full time

    Position Title: Client Support SpecialistLocation: Remote - Hybrid Work ModelReports To: Customer Service SupervisorPosition Overview:Are you passionate about technology and customer satisfaction? Do you excel in a dynamic, client-focused environment? If so, this role offers a unique opportunity to leverage your skills and experience with a leading...


  • Santa Ana, California, United States Financial Statement Services, Inc Full time

    Job OverviewFinancial Statement Services, Inc. (FSSI) has been a leader in document solutions for over four decades, focusing on tailored print and mail, digital delivery, marketing, and compliance services. As a dynamic and expanding company, we are seeking a dedicated professional to enhance our Client Services team.We are currently in search of an Account...


  • Santa Ana, California, United States AtWork Group Full time

    Key Responsibilities of a Customer Support Associate:Order Processing: Effectively utilize enterprise resource planning (ERP) systems to accurately create and manage customer orders.Client Account Management: Establish and oversee customer accounts, ensuring all information is precise and current.Supplier Coordination: Collaborate with suppliers to handle...


  • Santa Cruz, California, United States Kraft's Body Shop Full time

    Job OverviewKraft's Body Shop, a reputable Auto Body Repair establishment, is in search of a dedicated and detail-oriented individual to fulfill the role of Client Relations Specialist. This position is vital in fostering positive interactions with clients who require vehicle repair services.Key Responsibilities:Serve as the primary contact for clients,...


  • Santa Clara, California, United States VisitorsCoverage Full time

    About Us:VisitorsCoverage is a leading InsurTech firm located in Silicon Valley, dedicated to transforming the travel insurance landscape. Our mission is to simplify the process of purchasing travel insurance, making it as straightforward as online shopping. We strive to provide clarity in coverage options and ensure a seamless experience for our...