T-Mobile - Regional Sales and Operations Leader

2 weeks ago

Louisville, Kentucky, United States United Wireless Full time

Join Our Team
At T-Mobile, we are at the forefront of innovation, and you could be a vital part of a team that has transformed an entire industry. We have redefined customer service, introduced genuine 5G technology nationwide, and are now paving the way for the future of wireless technology and beyond.

Our work environment is both thrilling and fulfilling, and we invite you to explore the career opportunity outlined below as your chance to grow with us, achieve remarkable outcomes, and most importantly, #BEYOU with us.

Position Overview
The Regional Sales and Operations Leader is dedicated to driving sales and operational excellence with a commitment to integrity. We seek a dynamic individual who flourishes in a fast-paced, energetic atmosphere and possesses a unique blend of industry expertise and a passion for people.

This role is pivotal in achieving results while nurturing the culture that makes us a premier workplace.

Key Responsibilities
- Lead and manage sales and operations across multiple retail locations within the region.
- Establish clear roles and processes for the regional team to standardize operations and assess performance.
- Ensure compliance with company policies, procedures, and standards.
- Overcome challenges and motivate your team to reach exceptional results.
- Mentor and develop team members by fostering a positive and open team culture through recognition, performance management, and team-building activities.

- Manage all personnel responsibilities, including recruitment, retention, development, and accountability.
- Enhance regional performance by considering diverse perspectives when addressing challenges and opportunities.
- Analyze financial performance to identify individual and regional opportunities for improvement.

- Build and maintain relationships with key partners to support training, operations, and market development for success.

- Exemplify high standards of integrity to cultivate a regional culture that aligns with our core values.

Additional Duties
Other responsibilities as assigned.

Qualifications
- Minimum age of 18 years.
- Legally authorized to work in the United States.
- Reliable transportation required.
- Open availability with no scheduling restrictions.
- Flexibility to work weekends, evenings, and holidays as needed.
- Ability to work 44 hours or more per week as business demands.

Education
- High School Diploma or GED.

Experience
- 2-5 years of management experience in a high-volume environment, including supervision of staff.
- 2-5 years of sales and sales management experience.

Skills and Abilities
- Strong communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Expertise in store management and operations.
- Commitment to exceptional customer service.

Benefits
We offer our full-time employees a comprehensive benefits package, including:
- Health, Dental, Vision, and Life Insurance.
- Long-Term and Short-Term Disability.
- Paid Time Off.

Physical Requirements
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Regularly required to stand, use hands and fingers, handle objects, and communicate effectively.

This position may involve working in various environments. Must be able to work a 40+ hour work week, including nights, weekends, and holidays. Ability to remain standing or seated for extended periods is necessary. Must have the ability to use both hands for fine and gross manipulation of tools, such as computers and telephones. Vision capabilities must be sufficient to read handwritten and typed materials.

Equal Employment Opportunity
United Wireless is an Equal Opportunity Employer. All employment decisions will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by law. Discrimination, retaliation, or harassment based on any of these factors is inconsistent with our business practices and will not be tolerated.

We value talent in all forms at United Wireless.

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