Regional Operations Manager

5 days ago

Louisville, Kentucky, United States Shamrock Foods Full time

Job Summary:

The Regional Operations Manager is responsible for overseeing the operations of retail stores within a specified region. This role involves managing store managers, ensuring sales targets are met, maintaining high standards of customer service, and driving overall business performance.

Key Responsibilities:

  • Leadership and Direction: Provide leadership and direction to store managers and their teams, ensuring they have the skills and knowledge to succeed.
  • Store Performance: Conduct regular store visits to assess performance, provide coaching, and develop strategies to improve store performance.
  • Sales and Profitability: Set and monitor sales targets for the region, analyze sales data to identify trends and opportunities for growth, and implement strategies to drive sales and increase profitability.
  • Customer Service: Ensure stores maintain a high standard of customer service, address customer complaints and issues in a timely and effective manner, and foster a customer-focused culture within the region.
  • Inventory Management: Oversee inventory management to minimize shrinkage and optimize stock levels.
  • Financial Management: Manage regional budgets, expenses, and financial reports.
  • Store Maintenance: Ensure stores are well-maintained, clean, and visually appealing.
  • Recruitment and Training: Recruit, hire, coach, and train store management.
  • Performance Evaluations: Conduct performance evaluations and provide constructive feedback.
  • Training and Development: Identify and address training and development needs within the region.
  • Marketing Collaboration: Collaborate with the marketing team to develop and implement regional marketing strategies.
  • Regulatory Compliance: Ensure all stores comply with health, safety, and legal regulations.

Qualifications:

  • A bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 5 years of experience in retail or foodservice management, with at least 2 years in a regional or multi-unit management role.
  • Strong leadership, team management, and coaching skills.
  • Proven ability to drive sales and improve store performance.
  • Excellent communication, written, and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
  • Strong attention to detail, organizational, and problem-solving skills.
  • Ability to travel frequently within the region.

Compensation:

The Regional Operations Manager will be compensated with a salary of $90,000 to $110,000, plus annual bonus potential depending on competency, experience, qualifications, and skills.

About Shamrock Foods:

At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission:

At Shamrock Foods Company, we live by our founding family's motto to treat associates like family and customers like friends.

Why Work for Us:

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as a 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.

Equal Opportunity Employer:

Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

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