Retail Operations Leader

1 week ago


Louisville, Kentucky, United States Chico's FAS Full time

At Chico's FAS, we prioritize our customers, continuously embrace innovation, and take pride in cultivating an exceptional company culture within the retail sector. We invite you to explore a fulfilling career with us.

Position Overview:

The Retail Operations Leader is instrumental in nurturing a sales-oriented environment focused on customer satisfaction and product excellence. This role exemplifies our core values and guiding principles across all facets of store management, including sales oversight, asset protection, and human resources, to guarantee outstanding customer interactions and maximize profitability.

Our dedicated teams are committed to fostering a workplace that emphasizes growth and continuous learning.

Key Responsibilities:
  • Evaluates sales data and key performance indicators to inform strategic business decisions and implement successful sales initiatives.
  • Sets and maintains clear expectations, ensuring the team meets brand standards and performance objectives.
  • Effectively manages payroll and inventory budgets.
  • Supervises various operational tasks such as staff scheduling, inventory checks, and merchandising activities.
  • Ensures adherence to legal regulations and company policies, providing training to uphold proper operational controls.
  • Focuses on team development to boost sales and enhance productivity.
  • Encourages a high-performance culture, inspiring the team to meet sales goals.
  • Builds and leads effective teams through strong communication and coaching practices.
  • Delivers exceptional customer service, addressing concerns promptly to ensure a smooth shopping experience.
  • Attracts, recruits, and retains top talent, emphasizing their ongoing development.
Qualifications:
  • High School diploma or equivalent.
  • 3+ years of experience in retail management.
  • Outstanding communication abilities.
  • Demonstrated success in customer service and sales leadership.
  • Strong organizational skills and ability to multitask.
  • Familiarity with apparel products and retail operations.
  • Experience in community engagement.
  • Flexible availability, including weekends and holidays.
Physical Requirements:
  • Regular walking and standing.
  • Occasional lifting of up to 50 lbs.
  • Frequent climbing.

If you are a skilled professional seeking a rewarding opportunity, we encourage you to consider joining our team. We assess qualifications as positions become available, and we welcome applications from all individuals. Accommodations are available for applicants with disabilities. Chico's FAS, Inc. is proud to be an equal opportunity employer, promoting a diverse and inclusive workplace.



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