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Retail Operations Leader

2 months ago

Louisville, Kentucky, United States Chico's FAS Full time

At Chico's FAS, we prioritize our customers, continuously seek innovation, and take pride in our exceptional company culture within the retail sector. We invite you to explore a fulfilling career with us.

Position Overview:

The Retail Operations Leader is instrumental in cultivating a sales-driven environment focused on customer satisfaction and product excellence. This role exemplifies our core values and guiding principles throughout all store activities, including managing sales, safeguarding assets, and overseeing human resources to deliver outstanding customer experiences while maximizing profitability.

Our dedicated teams are committed to creating a remarkable workplace where growth and development are essential.

Key Responsibilities:
  • Evaluates sales data and key performance indicators to inform strategic business decisions and execute effective sales initiatives.
  • Sets and maintains clear expectations, ensuring the team meets brand standards and performance objectives.
  • Efficiently manages payroll and inventory budgets.
  • Supervises various operational tasks such as staff scheduling, inventory assessments, and merchandising strategies.
  • Ensures adherence to legal regulations and company policies, providing training to uphold proper operational controls.
  • Focuses on team enhancement to boost sales and productivity.
  • Encourages a high-performance culture, inspiring the team to reach sales goals.
  • Builds and leads high-achieving teams through effective communication and coaching.
  • Delivers superior customer service, addressing concerns swiftly to ensure a seamless shopping experience.
  • Attracts, recruits, and retains top talent, emphasizing their ongoing development.
Qualifications:
  • High School diploma or equivalent.
  • 3+ years of experience in retail management.
  • Exceptional communication skills.
  • Demonstrated success in customer service and sales leadership.
  • Strong organizational and multitasking capabilities.
  • Familiarity with apparel products and retail operations.
  • Experience in community engagement.
  • Availability to work flexible hours, including weekends and holidays.
Physical Requirements:
  • Regular walking and standing.
  • Occasional lifting of items up to 50 lbs.
  • Frequent climbing.

If you are a talented individual seeking a rewarding opportunity, we encourage you to consider joining our team. We assess qualifications as positions become available, and we welcome applications from all qualified candidates. Accommodations are available for applicants with disabilities. Chico's FAS, Inc. is committed to being an equal opportunity employer, promoting a diverse and inclusive workplace.