Customer Operations Sales Account Executive

2 weeks ago

San Jose, California, United States Western Digital Full time
Job Overview

Company Overview:
At Western Digital, we are committed to driving global innovation and expanding the horizons of technology, making the seemingly impossible achievable.

We pride ourselves on being a company of innovators. With the right technology, remarkable achievements are within reach. Our contributions have been pivotal in monumental events, such as aiding in the moon landing.

As a vital partner to some of the fastest-growing organizations worldwide, we enhance competitive gaming platforms, improve urban safety, and connect vehicles in smarter ways. Our data centers support numerous major corporations and public cloud services, propelling a more intelligent future.

Whether you're binge-watching your favorite series, engaging on social media, or shopping online, Western Digital is the backbone of the storage infrastructure that supports these activities. Our products, including flash memory cards, help preserve your cherished memories.

We provide a comprehensive range of technologies, storage devices, and platforms tailored for both businesses and consumers. Our data-centric solutions encompass the Western Digital, G-Technology™, SanDisk, and WD brands.

Position Summary:
The Account Manager for the Customer Operations team will oversee North American clients, ensuring efficient Order to Cash processes. Responsibilities include customer demand management, forecasting, and backlog oversight. The ideal candidate will collaborate closely with Sales and various cross-functional teams.

  • Maintain consistent and effective communication with customers, sales, and internal teams.
  • Deliver customer account support, identify challenges, and implement corrective measures to optimize outcomes. This involves processing orders in Oracle/SAP, adjusting shipping timelines as per factory planners, and confirming shipping schedules.
  • Proactively strive for excellence in quality, accuracy, and process consistency to meet customer service metrics.
  • Manage customer demand by aligning supply and communication, resolving operational challenges to meet customer scheduling needs, including logistics optimization.
  • Assess customer demand inputs, engage with clients to understand order patterns, drive inventory consumption, and stay updated on product transitions.
  • Collaborate with demand, supply planning, and logistics teams to align supply allocation with customer and internal requirements.
  • Lead operational projects to fulfill customer needs, such as ERP, EDI modifications, or IT implementations affecting fulfillment or supply chain processes.
  • Provide monthly and quarterly revenue reports, identifying potential risks and opportunities related to revenue plans.
  • Work with the Analytics team to enhance reporting and dashboard requirements to support Sales Teams and Customers.

Qualifications:

  • Preferred: BS/BA/MS in Business, Economics, Supply Chain, or a related field.
  • Proven track record in driving operational excellence and process improvement.
  • Dynamic, enthusiastic team player with strong communication skills to foster collaboration.
  • Minimum of 3 years of relevant experience in sales operations, revenue operations, or similar roles.
  • Experience in managing operational challenges related to order backlog and identifying inefficiencies.
  • Strong project management, organizational, and business analytics capabilities.
  • Familiarity with Salesforce and ERP systems such as Oracle and SAP.
  • Knowledge of inventory management and shipping processes is essential.
  • Proficient in Microsoft Office, particularly Excel (macros, tables, pivots, functions).

Additional Information:
All information will be kept confidential in accordance with EEO guidelines.

Compensation & Benefits:
Compensation may vary based on several factors, including education, qualifications, experience, skills, performance, and geographic location. The salary range reflects potential compensation for this role. Participation in Western Digital's Short-Term Incentive Plan and annual Long-Term Incentive program may be available based on performance.

We offer a comprehensive benefits package, including paid vacation, medical/dental/vision insurance, life insurance, flexible spending accounts, employee assistance programs, tuition reimbursement, and a 401(k) plan.

  • Sales Executive

    2 weeks ago

    San Jose, California, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking a skilled professional for a pivotal role in our organization.Position: Territory ManagerRole Summary:The Territory Manager will oversee the promotion and sales of our diverse range of products and services to healthcare facilities within the assigned region.We are in search of an individual with a proven track...

  • Sales Operations Account Executive

    2 weeks ago

    San Jose, California, United States Western Digital Full time

    Job OverviewCompany Overview:At Western Digital, we strive to drive global innovation and redefine technological possibilities. Our mission is to empower individuals and organizations to achieve remarkable feats through our advanced technology solutions.Role Summary:The Customer Operations Account Manager will play a pivotal role in managing North American...

  • Sales Account Executive

    2 weeks ago

    San Jose, California, United States PNY Technologies, Inc. Full time

    PNY Sales Account ExecutivePRIMARY DUTIES:Conduct proactive outreach to identify new business prospectsSupport external sales representatives and enhance customer service effortsOversee sales initiatives for the designated Northwest territoryQUALIFICATIONS:Bachelor's degree or equivalent professional experienceAt least 2 years of relevant sales...

  • Sales Account Executive

    2 weeks ago

    San Jose, California, United States Arrow ECS Full time

    Position: Sales Account Executive Job Overview: Role Summary As a Sales Account Executive, you will spearhead revenue generation by acquiring new clients and revitalizing existing relationships. Your focus will be on identifying strategic growth opportunities and addressing market demands. You will be responsible for generating leads through collaboration...

  • Account Executive

    5 days ago

    San Jose, California, United States Corodata Full time

    Job DescriptionJob Title: Account ExecutiveJob Summary:Corodata is seeking a highly motivated and results-driven Account Executive to join our team. As an Account Executive, you will be responsible for driving sales growth and revenue through outside sales activities, building and maintaining strong relationships with existing customers, and identifying new...

  • Sales Account Executive

    1 week ago

    San Jose, California, United States Reborn Cabinets Inc. Full time

    About Reborn Cabinets Inc.Reborn Cabinets Inc. has established itself as a premier provider of home renovation solutions, proudly serving clients across the West Coast for nearly four decades.Key Responsibilities:As a Sales Account Executive, you will engage in weekly sales meetings and training sessions to enhance your skills and...

  • Custom Account Technical Sales Specialist

    5 days ago

    San Jose, California, United States Cadence Design Systems Full time

    About the RoleCadence Design Systems is seeking a highly skilled Senior Technical Sales Executive to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base in the Custom IC/Analog design and validation market.Key ResponsibilitiesDevelop and execute sales strategies to...

  • Account Executive, Group Sales Specialist

    5 days ago

    San Jose, California, United States AEG Full time

    About the RoleWe are seeking a highly motivated and results-driven Group Sales Account Executive to join our team at AEG. As a key member of our sales team, you will be responsible for generating group ticket sales revenue through strategic sales efforts for our events.Key ResponsibilitiesDevelop and execute sales strategies to maximize ticket revenue for...

  • Sr Automotive Account Executive, IoT Sales

    2 months ago

    San Jose, California, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Strategic Account Executive

    5 days ago

    San Jose, California, United States NetApp Full time

    Job SummaryAs a Global Client Director at NetApp, you will be responsible for leading a cross-functional team and managing business relationships that drive the consumption of our products and services by Meta, one of our strategic accounts globally.You will work directly with multiple Meta business units to capture sales opportunities, establish multi-year...

  • Strategic Account Executive

    1 month ago

    San Jose, California, United States Ansys Full time

    Requisition #: 14859 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the...

  • Customer Relationship and Revenue Growth Executive

    5 days ago

    San Jose, California, United States Ecolab Full time

    About the RoleWe are seeking a highly skilled and experienced Sales and Account Manager to join our team at Ecolab. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base in the light industry and heavy industry sectors.Key ResponsibilitiesDevelop and execute sales strategies to identify and...

  • Account Executive

    1 week ago

    San Jose, California, United States Breakthru Beverage Group Full time

    Position Overview Join our dynamic team at Breakthru Beverage Group, where we specialize in the distribution of beer, wine, and spirits. We are seeking passionate individuals who excel in customer engagement and thrive in a vibrant sales atmosphere. As a Sales Representative, your primary responsibility will be to develop and enhance relationships with...

  • Executive Vice President of Global Sales

    1 week ago

    San Jose, California, United States Teradyne Full time

    Key ResponsibilitiesThe Executive Vice President of Global Sales will be responsible for leading the company's sales efforts, overseeing a direct sales team of approximately 30 people and our network of distributors and representatives.This executive will continue to emphasize value-based selling, leveraging a team of wireless applications experts to create...

  • Global Sales Executive

    5 days ago

    San Jose, California, United States Securitas Electronic Security Inc Full time

    Job SummaryWe are seeking a highly skilled Global Sales Executive to join our team at Securitas Electronic Security Inc. as an Account Manager - Electronic Security. This role will be responsible for driving sales efforts to increase production within assigned accounts, identifying and developing new opportunities, and building strong relationships with...

  • Multilingual Sales Account Executive

    2 weeks ago

    San Jose, California, United States First Help Financial Full time

    Position Overview:This is a full-time external sales role focused on managing loan originations within the state of California.As the key liaison for accounts in your assigned territory, this position necessitates availability through various communication channels during the business hours of your clients.If you seek a dynamic work environment that goes...

  • Senior Account Executive

    5 days ago

    San Jose, California, United States Hirose Electric USA Full time

    Job SummaryHirose Electric USA is seeking a highly motivated and experienced Senior Account Executive to join our team. As a key member of our sales team, you will be responsible for managing sales activities within the High-Speed business segment to increase sales and implement strategic corporate directives.Key ResponsibilitiesIdentify and build...

  • AI Technology Sales Executive

    5 days ago

    San Jose, California, United States mendel Full time

    About the RoleThe Account Executive will be responsible for driving new business development and customer account growth. They will focus on companies who have a defined need for Mendel's technology and help them efficiently and professionally evaluate our solutions.The Account Executive will work closely with Business Development Representatives, Subject...

  • Sales Account Executive

    2 weeks ago

    San Francisco, California, United States AddEvent Full time

    About the CompanyAddEvent is a leading marketing technology SaaS organization with a globally distributed team across various countries. We specialize in providing top-notch calendar marketing and event management solutions that are utilized by numerous businesses worldwide. Our commitment to delivering high-quality tools and exceptional customer service...

  • Strategic Sales Executive

    2 weeks ago

    San Jose, California, United States Super Micro Computer Full time

    Supermicro Strategic Sales Executive Job DescriptionSupermicro, a prominent provider of server, storage, and networking solutions globally, is on the lookout for a Strategic Sales Executive to ensure the effectiveness and quality of the sales process. The Strategic Sales Executive will collaborate with cross-functional teams to assess new opportunities and...