Principal Customer Success Consultant

2 weeks ago


Little Ferry, New Jersey, United States Talentify Full time

Industry Sector:
Health and Wellness Solutions

Why Explore This Career Opportunity

Attractive compensation package up to $120,000
Prospects for professional development and progression within the company
Flexibility to work remotely from anywhere in the USA
Encouraging and cooperative workplace culture
Opportunity to contribute positively to employee health and satisfaction

Key Responsibilities

Maintain, expand, and oversee TELUS Health's extensive account portfolios
Employ a consultative approach to client interactions and cultivate robust relationships
Evaluate and interpret data to propose solutions for workplace health challenges
Assist in managing escalations and strategizing solutions
Oversee account profitability and collaborate with internal teams to ensure client success

Essential Qualifications

5-7 years of experience in Account Management or related customer-facing positions
Experience delivering high-quality service to executive-level clients
Knowledge of Employee Assistance Programs, Wellness initiatives, Mental Health, and Human Capital Management
Strong problem-solving abilities and a commitment to surpassing client expectations
Familiarity with essential tools and CRM software

Preferred Qualifications

Exceptional verbal and written communication skills in Spanish
Prior experience with HR, Wellness programs, or Employee Assistance Programs

#HealthandWellness #CustomerSuccess #RemoteWork #CareerOpportunity #CompetitivePay

At Talentify, we prioritize candidate privacy and advocate for equal-opportunity employment. Our mission is to partner with organizations that share this commitment. We strive to create a fair, transparent, and secure hiring environment for all candidates. If you encounter any employer not adhering to these principles, please notify us immediately.

Talentify serves as a connector between exceptional candidates and leading employers in this opportunity.

  • Little Ferry, New Jersey, United States Netradyne Full time

    OverviewAs a Senior Client Success Manager at Netradyne, you will be pivotal in ensuring the prosperity and expansion of our clientele. You will serve as the main liaison for designated clients, overseeing their relationships throughout the customer journey, from initial implementation to contract renewal. Your role will involve spearheading the deployment...


  • Little Ferry, New Jersey, United States Microsoft Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager, Converged Communications to join our team at Microsoft Corporation. As a key member of our Customer Success Unit, you will play a critical role in driving the success of our customers and helping them achieve their business goals.Key ResponsibilitiesDevelop and Maintain Valued...


  • Little Ferry, New Jersey, United States Trellix Full time

    Job Title:Senior Customer Success ManagerRole Overview:The Senior Customer Success Manager plays a pivotal role in enhancing customer loyalty, facilitating the adoption, and ensuring the successful implementation of Trellix Solutions. This proactive and customer-focused professional must be adept at consulting with significant customer accounts, effectively...


  • Little Ferry, New Jersey, United States Microsoft Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager, Converged Communications to join our team at Microsoft Corporation. As a key member of our Customer Success Unit, you will play a critical role in driving the success of our customers and helping them achieve their business goals.Key ResponsibilitiesDevelop and Maintain Valued...


  • Little Ferry, New Jersey, United States UrbanFootprint Full time

    About UrbanFootprintEmbarking on a career journey with UrbanFootprint positions you at the forefront of transforming decision-making processes for organizations.UrbanFootprint specializes in Resilient Decision Intelligence, utilized by major players in energy, finance, government, consulting, and technology sectors across the United States. Our platform...


  • Little Ferry, New Jersey, United States Persefoni Full time

    Position OverviewAs a pivotal member of our team, you will take on the role of a Customer Success Manager, dedicated to steering our clients through their journey towards environmental sustainability.Company IntroductionAt Persefoni, our mission is to empower organizations to become climate-conscious and proactive through the world's leading climate software...


  • Little Ferry, New Jersey, United States Datarails Full time

    Datarails is at the forefront of financial planning and analysis, offering a platform that streamlines data consolidation, reporting, and planning, while allowing finance teams to leverage their existing Excel spreadsheets and financial models. Our solution seamlessly integrates with leading accounting software, ERPs, and CRMs, ensuring comprehensive data...


  • Little Ferry, New Jersey, United States Siteline Inc Full time

    Senior Customer Success Manager at Siteline IncJoin Siteline Inc as a Senior Customer Success Manager, where you will play a pivotal role in enhancing customer satisfaction and driving retention. This position offers the chance to influence key strategies and implement effective processes for growth.Key Responsibilities:Oversee the Customer Success team,...


  • Little Ferry, New Jersey, United States Datarails Full time

    Datarails is a leading platform in financial planning and analysis that streamlines data consolidation, reporting, and planning while allowing finance teams to maintain their preferred Excel spreadsheets and financial models. Our solution integrates seamlessly with popular accounting software, ERPs, and CRMs, ensuring comprehensive data consolidation. This...


  • Little Ferry, New Jersey, United States Datarails Full time

    Datarails is a leading platform in financial planning and analysis, designed to streamline data consolidation, reporting, and planning processes. Our solution empowers finance teams to utilize their existing Excel spreadsheets and financial models seamlessly. With integrations across major accounting software, ERPs, and CRMs, we ensure that all your data is...


  • Little Ferry, New Jersey, United States Salt Security Full time

    The Chief Customer Success Officer will report directly to the Chief Revenue Officer and will be instrumental in steering customer-oriented post-sales functions including Customer Success, Technical Account Management, Solutions Architecture, Professional Services, and Technical Support.This role demands a forward-thinking leader adept at constructing and...


  • Little Ferry, New Jersey, United States Persefoni Full time

    Position: Customer Success ManagerCompany Overview: Persefoni stands at the forefront of the climate technology sector, committed to empowering organizations to become environmentally responsible and proactive.Our Vision: Equip organizations to assess, interpret, and diminish their Corporate Carbon Footprint through a comprehensive platform.Core...


  • Little Ferry, New Jersey, United States Deel Full time

    About Us:At Deel, we believe that our identity shapes our actions. Our diverse and dynamic teams are committed to empowering businesses to hire talent from anywhere in the world effortlessly.With a workforce of over three thousand motivated professionals across more than 100 countries, we foster a culture of continuous learning and innovation. Our mission is...


  • Little Ferry, New Jersey, United States Axios HQ Full time

    Key Responsibility: Axios HQ is a cutting-edge AI-driven platform designed to assist organizations in effectively planning, composing, and disseminating vital communications that enhance trust, transparency, and alignment.Importance of the Role: The Senior Vice President of Customer Success will be instrumental in propelling HQ's total revenue from $10...


  • Little Ferry, New Jersey, United States EnergyHub Full time

    About EnergyHub: EnergyHub is at the forefront of the smart energy revolution, empowering utilities and their customers to build a sustainable energy future. Our innovative platform enables consumers to transform their smart devices into virtual power plants, enhancing grid stability and promoting the use of renewable energy sources.Role Overview: As a...


  • Little Ferry, New Jersey, United States Litera Corp. Full time

    Job OverviewA Customer Engagement Manager at Litera Corp. plays a pivotal role in collaborating with our clients to meet their objectives and foster successful results. This position serves as a vital advocate for our clients, demonstrating a keen interest in promoting product adoption, engaging users, and utilizing data for actionable insights. Customer...


  • Little Ferry, New Jersey, United States Microsoft Corporation Full time

    About the RoleAs a pivotal member of the Customer Success Unit, you will contribute significantly to the success of Microsoft's America's Sales Enablement & Operations (SE&O) team. This unit is essential in translating Microsoft's Commercial Strategy into operational excellence, driving optimal results for our customers.Your ImpactIn the role of Customer...


  • Little Ferry, New Jersey, United States Litera Corp. Full time

    Job OverviewA Customer Engagement Manager at Litera Corp. plays a crucial role in collaborating with clients to meet their expectations and achieve successful results. This position serves as a primary advocate for clients, demonstrating a keen interest in promoting product adoption, engaging end users, and utilizing data for valuable insights. Customer...


  • Little Ferry, New Jersey, United States Dice Full time

    Company Overview:Dice is a premier career platform for technology professionals at all levels. We are collaborating with a leading organization to find a qualified candidate for a pivotal role.Position Summary:The Automation Customer Success Manager will be responsible for delivering innovative technological solutions that enhance business efficiency and...


  • Little Ferry, New Jersey, United States Talentify Full time

    Industry Sector: Public Safety TechnologyWhy Explore This Career Opportunity:Attractive compensation package with unlimited commission potentialPathway for professional development and growth within the companyFlexible remote work options available across the Eastern or Western U.S.Comprehensive benefits including health, dental, and vision insurance, paid...