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Regional Sales Director

2 months ago

Philadelphia, Pennsylvania, United States LaserAway Full time
Job Title: Regional Sales Director

At LaserAway, we are seeking a seasoned business and sales leader to oversee all aspects of the in-clinic business from sales performance to daily operations across multiple locations within their region.

Key Responsibilities:
  • Partner with the HR and recruiting teams to effectively hire and coordinate labor within each clinic, ensuring each location has a strong leader who can drive performance.
  • Strategize with Location Directors to ensure PCC and clinician staffing matches expected patient booking demand, driving optimal labor and schedule utilization.
  • Utilize DOMO and KPI tools to track and monitor regional sales, same store sales growth, category sales, treatment statistics, and average ticket size to establish location goals and drive top-line performance.
  • Partner with Operations and Finance to track overtime hours, time and attendance, staff/schedule utilization, inventory management, and 4-wall expenses to ensure productivity and efficiency.
  • Monitor new patient vs return patient stats, outbound call productivity, survey results, Yelp/Google ratings, NPS, and overall friendliness scores to facilitate a positive patient experience across locations.
  • Take a hands-on approach to mentoring Location Directors to drive in-clinic sales and same store sales growth, spending at least 5 days per week in-clinic depending on business needs and performance.
  • Review and resolve sales discrepancies in accordance with sales guidelines.
  • Perform ongoing training and education for all team members, hosting weekly LD leadership calls and regular check-in calls/visits.
  • Actively assess the clinical team and schedule training and sign-offs as needed.
  • Coach team members on LaserAway sales processes and protocols, ensuring adherence to all SOPs.
  • Enforce LaserAway brand standards across all locations.
  • Weekends and evening availability are required, including filling in for Location Directors as needed.
  • Develop succession plans to enable scale and growth of the business.
Requirements:
  • Strong talent acquisition, evaluation, and development skills, with the ability to personally recruit and develop strong talent.
  • A leader by example, exhibiting leadership through actions and adopting a hands-on approach to drive sales, manage operations, and deliver excellent patient experiences.
  • Commercially and operationally sound, motivated by performance metrics and with a strong understanding of operations, processes, and organizational structure to positively impact top-line and 4-wall margin.
  • Strong management and mentorship qualities, with the ability to effectively listen and guide teams to create a strong team culture and unified goals.
  • Strategy and planning orientation, with the ability to create a credible regional strategy and establish a tactical plan to execute against that strategy.
What We Offer:
  • A generous pay structure with additional earning potential through performance review.
  • Healthcare benefits, including dental, vision, and 401(k).
  • Paid Time Off.
  • Generous employee discounts.

LaserAway is an Equal Opportunity Employer. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.