ECM Program Manager

4 days ago


Los Angeles, California, United States Amity Foundation Full time
About the ECM Program Manager Role

The Amity Foundation is seeking a highly skilled ECM Program Manager to oversee the Enhanced Care Management (ECM) - Community Supports (CS) project in an assigned county. This is an exempt position that requires a strong background in healthcare management, community outreach, and team leadership.

Key Responsibilities
  • Develop and implement the ECM-CS program in the assigned county, ensuring the needs of members are met and program goals are achieved.
  • Manage and supervise a team of staff, including Advocates, Housing Navigators, and Quality Assurance Specialists.
  • Comply with contract requirements, state and federal regulations, and Amity Foundation policies.
  • Recruit, hire, and train a multi-disciplinary team to provide comprehensive care to ECM students.
  • Collaborate with healthcare providers, community organizations, and stakeholders to enhance service delivery and address the comprehensive needs of ECM students.
  • Provide oversight to billing and claiming processes, ensuring alignment with contractual requirements and MediCal ECM standards.
  • Utilize data to inform program decisions, track performance against goals, and identify areas for improvement.
  • Ensure compliance with Amity Foundation policies and procedures, and applicable contract obligations.
Requirements
  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse constituencies.
  • Knowledge of contract parameters, objectives, milestones, and deliverables.
  • Ability to integrate budgetary and service utilization data, forecast expenditures, and ensure budget compliance.
  • Ability to multi-task, identify problems, provide recommendations, and implement solutions.
  • Strong oral and written communication skills, with the ability to prepare complex reports, policies, and procedures.
  • Proficient with software such as Microsoft Office Suite.
What We Offer
  • Medical, dental, and vision benefits.
  • Paid vacation, sick time, and holidays.
  • 401K, HSA, and life insurance programs.
  • A commitment to community action and a community-oriented workplace.

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