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Enhanced Care Management Lead

2 months ago


Los Angeles, California, United States The Good Seed CDC Full time

The Good Seed CDC is dedicated to improving the health status of our members through an integrated managed healthcare delivery system.

We are seeking a passionate and dedicated Enhanced Care Management Lead Case Manager to join our team. This role will play a vital part in connecting with our community, identifying individuals who would benefit from our enhanced care management program, and guiding them towards improved health outcomes.

Responsibilities:
  • Community Engagement: Actively engage with the community to raise awareness about our Enhanced Care Management (ECM) program and identify potential members who could benefit from its services.
  • Eligibility Determination & Enrollment: Assess individuals' eligibility for the ECM program and guide them through the enrollment process, ensuring a smooth and supportive experience.
  • Care Plan Development & Implementation: Collaborate with members to develop personalized Care Plans that address their unique physical and psychosocial needs, incorporating their goals and preferences.
  • Case Management Support: Provide ongoing support and guidance to ECM members, assisting them in navigating healthcare systems, accessing resources, and achieving their health goals.
  • Advocacy & Resource Connection: Act as a strong advocate for members, connecting them with essential social services such as housing, transportation, and other community resources that contribute to their overall well-being.
  • Collaboration & Communication: Maintain effective communication with clinical providers, case managers, and other stakeholders involved in the member's care, ensuring seamless coordination of services.
  • Documentation & Reporting: Accurately document all interactions and progress within the Electronic Health Record (EHR), adhering to established guidelines and protocols.

This role requires a compassionate and driven individual with excellent communication, problem-solving, and organizational skills. If you are passionate about making a positive impact on the lives of others and possess a strong commitment to healthcare excellence, we encourage you to apply.