Medical Office Administrator

6 days ago


Newport Beach, California, United States Charles W Moniak, MD, Inc Full time
Job Summary

Charles W Moniak, MD, Inc is seeking a highly organized and detail-oriented Front Office Medical Administrator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced OB/GYN office.

Key Responsibilities
  • Manage patient flow, check-in, and check-out processes
  • Answer and direct phone calls, respond to patient inquiries, and resolve issues in a timely manner
  • Schedule appointments, manage patient records, and maintain accurate and up-to-date files
  • Process patient payments, handle insurance claims, and communicate with patients regarding financial information
  • Collaborate with healthcare staff to ensure seamless patient care and efficient office operations
  • Provide exceptional customer service, maintain a positive attitude, and work well under pressure
  • Participate in ongoing training and professional development to stay current with industry best practices
Requirements
  • Strong communication and organizational skills, with attention to detail
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity
  • Excellent customer service skills, with a focus on patient satisfaction
  • Ability to work independently and as part of a team
  • Basic computer skills, including proficiency in electronic medical records and practice management software
  • Bilingual skills (Spanish and English) a plus
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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