Office Administration Supervisor

1 week ago


Long Beach, California, United States 4MDental Management Services Full time
Position Overview

We are a dynamic multi-location dental organization focused on comprehensive tooth replacement solutions. Our company fosters a supportive environment for both staff and patients. This position is crucial for maintaining operational efficiency; it involves the implementation of front office and administrative systems by adhering to established standards and procedures while making necessary adjustments.

Key Responsibilities

The essential functions of this role include:

  • Supervising all front office operations
  • Establishing effective workflows within the front office
  • Ensuring compliance with all company policies and procedures
  • Preparing and leading daily front office meetings
  • Reviewing appointment routing slips for accuracy
  • Confirming and reconciling end-of-day financials, including administrative and credit card collections
  • Managing the practice's schedule and coordinating doctors' appointments
  • Overseeing Smart Sheet reports
  • Generating weekly, monthly, and annual reports for the practice
  • Ensuring timely responses to all messages and contacts
  • Following up on unscheduled treatments
  • Implementing training schedules for administrative staff
  • Cross-training administrative personnel
  • Managing patient referrals
  • Acting as a liaison between our organization and external offices, representatives, and vendors
  • Overseeing the daily dispatch of review requests
  • Engaging with patients to build lasting relationships
  • Ensuring adherence to HIPAA regulations
  • Following established office policies
  • Managing dental and medical emergencies in accordance with office protocols
Carestack Responsibilities
  • Maintaining financial documentation
  • Documenting appointment details
  • Recording treatment notes
  • Generating reports
Success Factors
  • Setting a standard for the highest level of professionalism as a representative of our organization
  • Adhering to strict HIPAA and OSHA standards


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